Nory is courteous and friendly and rest of staff was nice
I am glad to be there Thank you
I was very happy with service they treated me with respect and red carpet thank you pastor
The car is leaking oil taking back on Sunday morning
Very good customer service from Andres Padilla.
Thank you
Muy eficiente gracias bendiciones
Good customer service and very helpful
Our unhappiness is not with Andre's. He was great helping my wife. She was really satisfied with his help & attention. We are displeased with your courtesy wash. They have left my car worse each time. I'd rather you don't wash it anymore.
Absolutely loved the service I don’t know why I went to universal city. Was in and out within an hour and they allowed me to wait inside with free refreshments such as coffee and water. Comfortable seating. Love how they also sent me a video explaining what was being done to my car as well as what I need to have changed and so fourth. Extremely pleased you guys are AWESOME
I was was provided great service. Will continue to bring my cars to Downey Nissan.
Completely satisfied with customer service. Customer service representative contact me to inform me that the car was ready and that there was a mechanic available to test drive the car to make sure that the car was running good with out making noise. The mechanic explain that if the car continue to make any type of noise to please bring it back into the dealership. Both the mechanic and the service representative were very respectful and courteous. Excellent service.
Thank You Frank and your team ????????
Siempre es un placer llevar mi carro a Nissan Downey me gusta porque el servicio es excelente lo tratan a uno como que si fuera parte de la familia gracias Gracias por hacerme sentir un cliente valioso
Le faltaron algunas cosas que reparar ami carro..????
Very disappointed. Nissan had me going back and forth for multiple days during the past week. Each visit to the service department i was told i could not be helped that day and had to return the following day to be helped. Two different people and the service manger were not very helpful. They insisted to keep my car for more time, already having kept it for two days.
Unreliable. Was told to return to service only to be told that i could not be helped that day and had to return another day. For once again not to be helped.
Maury Toro Jr was great communicator on work progress of our vehicle. All future repairs will be going to Downey Nissan.
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