I understand your service dept is very busy, however, if I dropped my carbb b off at 0700 hrs w a 0730 hrs appt, why have an appt when I’m waiting in line w folks that don’t have an appt? It was never asked n when the writer said he’d get back to me re: status of car, I waited until close to 4 pm to call since I hadn’t heard from anyone. And then to find out my car wasn’t even looked at, was very frustrating. When it stayed overnight, the writer called / texted me in the morning around 10 and advised my car was ready. That the technician had to reboot the ambient lighting to get it to work. Embarrassing that I had to bring back a brand new 2 week purchased car becuz the ambient lighting did not work at all. And I had to go through a day and a half driving to and picking up my car that probably could have been repaired or rebooted in 5 minutes!
very polite and efficient. i was pleased with Andres customer service.
Took my car early in the morning to get my car fixed, I was asked to leave my car until tomorrow because you didn’t have the part in inventory. It is an inconvenience to lose 2 days to get my vehicle fixed when it only needs a compressor. The quote I was giving it was outrageous.
Gracias un exelente servicio ,Herby me trato muy bien y
Everything is good
Thanks for the service
Really nice and helped me understand everything
Yes. Mr **** was very helpful and attentive.
Chris was very attentive! Great customer service!
Frank has done an excellent job
Todo muy placentero y amable el personal
Thank you for providing quick service and keeping me informed
The adviser Maury is amazing employee
They Did a good job good job thank you ????
Steven Saenz has amazing customer service and he definitely made our experience better than how it started since Monday because Mondays service was no help at all but he turned it around and made it an awesome experience. Thanks Steven Saenz
Great service. Excellent customer service. Very prompt.
Steve was very communicative and he would update me with my car every time he needed too. He also made it very clear on what my car needed work on. Not to mention he also saved me money. His service was very clear and most importantly fast. I will definitely go back to work with Steve.
Estoy totalmente satisfecho asta ahorita gracias
Andres was very professional and knowledgeable, the service was excellent
Andres was polite and professional
Social