Service Center

Real Reviews From Verified Customers

Debrah K.
5 out of 5
8/29/2020
A pleasure!
Michael L.
4 out of 5
8/29/2020
Very professional team! Felt welcomed right when I opened the door. Definitely will get my next vehicle from them.
Carolyn-Landon W.
5 out of 5
8/28/2020
Thank you AJ for keeping us informed about the truck all this week. It was a quick turn around on my truck.Thank the mechanics for a awesome job. And it was a pleasure meeting you too. Thank you AJ. Carolyn Wesson ????
James R.
5 out of 5
8/28/2020
Thanks again Woody for the outstanding service
Cynthia G.
5 out of 5
8/28/2020
Thank you ????
Diane S.
3 out of 5
8/28/2020
Surprised and chagrined to find out you no longer take checks. Rob took it anyway-good man!
MICHAEL K.
5 out of 5
8/28/2020
He was really kind and helpful. Efficient. If I were you, I would figure out how to clone him.
Eric K.
5 out of 5
8/28/2020
Rob was a consumate professional and immediately made me feel right at ease and that I had nothing to worry about. He was totally right. My truck was repaired in a timely manner and I couldn't be happier. Give this guy a raise please!
WILLIAM K.
4 out of 5
8/28/2020
This has nothing to do with Anthony, I think you should make the path through your service area one way so that social distancing is possible
Pamela H.
5 out of 5
8/28/2020
i'm happy with the car and attention I get at Hansel Ford!
Shems P.
5 out of 5
8/27/2020
AJ was great, as usual. Very efficient and professional
Heather R.
4 out of 5
8/27/2020
Professional, kind, and very important there was no push to sell extra services. I’m completely satisfied - Thanks!
Kevin B.
5 out of 5
8/27/2020
He was very helpful.
Allen G.
4 out of 5
8/27/2020
Thanks for taking special effort to wash off all the ash from the fires this week
Wendy W.
4 out of 5
8/27/2020
Woody was awesome in finding, as much as possible, to be within a factory recall for me. I have the worse luck with any vehicle I've owned in my adult life, no matter the maker. Felt someone really went to bat for me today!
Maritza I.
5 out of 5
8/27/2020
Rob was great! I love the Hansel Ford Service team, I always bring my car to be serviced and won't take it anywhere else.
Robert N.
5 out of 5
8/26/2020
Thanks Jorge. I appreciate your help and guidance.
Anna G.
4 out of 5
8/26/2020
Repeatedly good service from Hansel Ford customer service representatives. They listen!! ??????????
Kelly K.
4 out of 5
8/26/2020
Please send the free appraisal to our email at Or if snail mail to our current address of 2328 Horseshoe Drive, 95405. We are curious to see what our Ford Focus would appraise for as we are possibly seeking a larger car, but are just curious currently. Thank you!! Jorge was great to work with and so helpful!!
Judith M.
4 out of 5
8/26/2020
Excellent customer service!! ?? ?? ?? ?? ??

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