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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1990 reviews 69%
4 star 637 reviews 22%
3 star 63 reviews 2%
2 star 119 reviews 4%
1 star 87 reviews 3%
Review Us
Barbara And.
5 out of 5
9/27/2020
Jorge was very pleasant and respectful.
Susie Z.
5 out of 5
9/27/2020
Great experience from the time I arrived. I was welcomed as I was getting out of my car by my first name. Amazing
Adrienne D.
5 out of 5
9/27/2020
You are all the best. Thank you.
Edmond G.
5 out of 5
9/26/2020
Woody does a great job
Alejandro P.
5 out of 5
9/26/2020
Excelente servicio por parte de woody en verdad se esforzó en que todo saliera bien
Amanda S.
1 out of 5
9/26/2020
I just wish they would have washed the car before giving it back to me. It sat in the dirt parking lot waiting for the seats to come back and was filthy when I got it. I could hardly see out of the window and they didn’t vacuum the inside and there were shoe marks in the back seat.
Kelly S.
5 out of 5
9/26/2020
A plus... what else is there to say? ( thank you)????
LINDA A.
5 out of 5
9/26/2020
I was very happy and satisfied with my experience! Thank You
RALPH H.
4 out of 5
9/26/2020
AJ is the reason I keep coming back he is a true pro
Edward P.
5 out of 5
9/26/2020
Great service
William C.
5 out of 5
9/25/2020
My service advisor Bob hussey always does a fantastic job
CARMEN M.
3 out of 5
9/25/2020
Ok will fill it out
ANDRIA A.
5 out of 5
9/25/2020
So accommodating, showed me a desk I could use for my distance teaching while I waited for car. He even helped me sync my phone to car! Thanks so much!
Laura F.
5 out of 5
9/25/2020
David was really nice and explained everything. The service was great.
Rick M.
5 out of 5
9/25/2020
Rob is great. Professional pays attention to details and communicates well.
HANNAH D.
5 out of 5
9/25/2020
Rob does an excellent job on all facets of the service department.
Luca C.
5 out of 5
9/25/2020
Can't be better service from no ware Robert is very attentive and cordial with costumer, u guys are luky to have him in your team!!! Tank you! Luca C
Karen H.
4 out of 5
9/25/2020
As always, your customer service is excellent and was very speedy today as well. I was shocked to find out that the Mazda dealership is no longer there. I was unable to have something checked because you no longer have the diagnostic equipment to do it. This means traveling to Ukiah or Marin which I will find extremely inconvenient. So very disappointed about that
Francis C.
5 out of 5
9/24/2020
Great service, been doing business with Hansel Ford for 20yrs. Number 1 in my book.
Janet B.
5 out of 5
9/24/2020
AJ was very attentive and knowledgeable. He was very respectful and resolved our issue.

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