Thank you for your assistance, esp w/the Lyft to be able to wait for my vehicle at a location (my mother’s house in Santa Rosa) that I felt safe. Since I travel from Sonoma to do business at Hansel, accommodating my needs during COVID safety protocols is greatly appreciated.
AJ is absolutely great. He’s very efficient, knowledgeable, and friendly. It’s always a smooth experience bringing my car in for service. Thanks.
Rob provided prompt responses, good communication, friendly service and went above and beyond.
Great CS kept me updated and communicated all progress.
Robert Hussey was very helpful and pleasant . His communication was clear and consistent. And in my opinion understood the Ford product well.
Thanks for your quality care of me and my new leased vehicle.
Woody was awesome!!! Very attentive and knowledgeable.
I give David the highest rating because he was that good
Rob was awesome; very attentive, cordial, nice, personable and responsive ...... he's the best.
Robert was a delight In assisting me and was very helpful with letting me know all my truck needs on top of what I thought which was very helpful and extremely knowledgeable with any questions or concerns that I had I would definitely recommend him to anybody looking for someone who is the best at their job and is very professional every step of the way
Thanks for always taking such great care of all of our vehicles for the last 30 years!!
Woody was great. I was promised rugs for my car but never got them. I had called 2 different time and talked to 2 different people but still no return call. Before I left that day Woody had put them in car. I was very happy and thankful for his follow thru.
Excellent service and knowledge! Thank you Woody????
He was kind and thorough - explaining everything in detail and making me feel cared for. Great customer service!
Jorge gets a 10 !
Job well done
Camera visibility is to foggy, can’t hardly see anything
Woody is always very helpful
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