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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1990 reviews 69%
4 star 637 reviews 22%
3 star 63 reviews 2%
2 star 119 reviews 4%
1 star 87 reviews 3%
Review Us
Gloria O.
5 out of 5
1/19/2021
Always a great experience at Hansel service department.
Gordon D.
5 out of 5
1/19/2021
Rob took care of the car and kept me updated.
HERIBERTO L.
5 out of 5
1/16/2021
thank you jorge parra muy buena atencion de to parte.
Mary K.
4 out of 5
1/16/2021
We always enjoy working with Woody!
MARK F.
5 out of 5
1/16/2021
Great service.
MIKE B.
5 out of 5
1/15/2021
I think the service writer Rob was extremely professional and I was extremely satisfied with my experience
Robert P.
5 out of 5
1/15/2021
All good
Ok Kyong.
4 out of 5
1/15/2021
Thank you~really good service!!
GIGI H.
5 out of 5
1/15/2021
Woody was very professional and knowledgeable...appreciated his help with my Lincoln MKC.
Ian K.
5 out of 5
1/15/2021
A very nice and personable service person. He was very helpful with any questions that I had.
Janice R.
5 out of 5
1/15/2021
Excellent efficient and friendly service! Thank you
Brittany P.
4 out of 5
1/15/2021
Fixed my broken key and prompt service to schedule my appointment
Jay H.
5 out of 5
1/15/2021
Rob was super helpful and friendly. Got me in and out quickly, helped me get the most out of my extended warranty. Explained everything clearly and accurately. He’s a credit to the Department.
Candace B.
5 out of 5
1/15/2021
Hello, I always receive the most professional service from Robert C Hussey. He is the one person I always feel makes my experience great. All of my questions are always answered and it is nice to deal directly with such a knowledgeable person when it comes to my vehicle.. in general app of the employees at Hansel Ford are very nice, but I have been working with Robert for several years and I am glad to know he is there to give exceptional service to his customers.
JAMES P.
5 out of 5
1/15/2021
Rob has always been great to work with!
Cynthia G.
5 out of 5
1/15/2021
These guys are pleasantly helpful. I’m very pleased with Ford sales and service. Happy Camper????
CURTIS M.
5 out of 5
1/15/2021
Woody treated us great as usual! He is the best!
Anthony R.
5 out of 5
1/15/2021
A.J. provided excellent service.
Susan H.
5 out of 5
1/14/2021
Thanks. Always good experience,
Sav I.
5 out of 5
1/14/2021
He did a good job. Kept me updated and informed.

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