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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1990 reviews 69%
4 star 637 reviews 22%
3 star 63 reviews 2%
2 star 119 reviews 4%
1 star 87 reviews 3%
Review Us
TRISA T.
3 out of 5
2/18/2021
Can't make any decision on a trade-in at this time. I expect to be back in the area in May. My Ford, in spite of recalls, has been a very comfortable and reliable automobile.
Steven C.
5 out of 5
2/18/2021
Yes
Sheree D.
5 out of 5
2/18/2021
David was great and courteous
Mark B.
5 out of 5
2/18/2021
AJ is a real pro. People like him are what Ford is all about! Thanks AJ
Marilyn C.
4 out of 5
2/18/2021
Woody has ALWAYS gone above and beyond what is usually expected of a service. To-day, with a very minimal staff support, because of Covid-19 restrictions Woody went even above and beyond his usual efficient, cordial and gracious self, in a professional way.!! HE DESERVES AN "11"!!
Jennifer W.
4 out of 5
2/18/2021
Jorge is a clear communicator and I was kept up to date on the service on my vehicle!
John A.
4 out of 5
2/17/2021
They found the problem & fixed it !
WILLIAM C.
5 out of 5
2/17/2021
Robert was a huge help! Great customer service!
Ellen O.
5 out of 5
2/17/2021
Excellent customer service. Pleasure doing business with you.
Janis T.
5 out of 5
2/17/2021
Anthony was very focused on my concerns about PU, he made me very comfortable with leaving it with him
DARBY D.
5 out of 5
2/17/2021
Anthony was awesome great customer service.
Lee Ann.
5 out of 5
2/17/2021
Woody is an excellent service advisor. Added bonus of the Lincoln experience
Patricia S.
4 out of 5
2/17/2021
Woody knows the details of Lincolns. He is professional, courteous & has been a pleasure to work with these 2 years I've had my MKX.
SHERRYL D.
5 out of 5
2/17/2021
Everything was very speedy .
Jennifer C.
2 out of 5
2/17/2021
I am not satisfied with the way I was so very rudely treated. I do intend to speak with management. I was there to have my vehicle serviced but that never happened.
William A.
4 out of 5
2/17/2021
I have been seeing Anthony for several years , he is very professional, engaging, knows his business. Always a pleasure to have him as my service director . He keeps me informed of progress during my repairs. You got a diamond there.
MARITZA I.
5 out of 5
2/16/2021
Woody went above & beyond. Thank you!
Sherri B.
5 out of 5
2/16/2021
Very customer oriented. Great customer service and pleasant to work with.
Ralph O.
5 out of 5
2/15/2021
Staff made it a great customer experience
KATE J.
5 out of 5
2/14/2021
Woody's great.

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