Well done, excellent service????
he is a good man. There is not much to say when they give you good attention, he knows how to serve, very friendly.I am very grateful to him
Josh is awesome and I feel great when leave after my service knowing my truck received the best available service in the area. Thanks
Always great service and attention to detail from Woody..
It was great to see the other Service members step up to offer
assistance as needed.
Thank you Jorge! Personal service (:
Excellent service. Thanks Woody.
I am satisfied with my recent service. AJ did a great job. I am very disappointed in my pr62 service appointments. I had an oil leak from the purchase date of this vehicle and had two maintenance service appointments. At both appointments no one ever mentioned an oil leak.
Do you have blind people doing your vehicle check
Ups ?????????????????
They didn’t finish the job properly, carpet hanging under the glove box that wasn’t there before and the airbag is popping up more then normal in a corner
I called into see if I could pick my car up after 5:30, due to my work schedule. The girl that answered (Ashley maybe??) said that there might be someone there until 6 but that there’s no guarantee. I explained that I got off work at 5:30 and need my car and she said again, that someone “might still be here doing paperwork”.
Again I asked her what I need to do to get my car after 5:30 and she sounded irritated and asked who had been working with me and I told her Rob is who had sent me a text and she told me to hold.
Without telling me what was going on she transferred me to him. He said it was not a problem and arranged for my key to be left at the sales department.
When I went in there they greeted me nicely and my key was right where he said it would be. Rob and the sales department were great and accommodating, it’s the girl that answered the phone that is rude and extremely unhelpful.
Friendly, up front, knowledgeable. A+
Woody is always great, and the service team did a perfect job
Carol was so professional and patient, I wasn't feeling well plus my appointment wasn't in the computer but she checked me in and took care of me.
Very nice guy, love Woody!
Mr. Gutierrez was welcoming and friendly, 10/10 service.
Always happy with the service I get at Hansel Ford.
Rob always takes excellent care of me and my truck. Treats me like family. Wouldn’t go anywhere else. Really appreciate Rob and everyone at Hansel.
Always courteous and good service. Thanks
I was totally satisfied with Woody's customer service. As to my satisfaction with the evaluation of the battery problem, time will tell.
Pam B
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