Service Center

Real Reviews From Verified Customers

Scott P.
5 out of 5
2/3/2022
Very professional and provided great customer service.
Jared P.
5 out of 5
2/3/2022
Jason consistently exudes the perfect balance of friendliness, knowledge about the service, and courteous conversation. His communication about timing for planning ahead is greatly appreciated. I always look forward to Jason managing my service appointments. Kirby Subaru is lucky to have him.
Jo B.
5 out of 5
2/3/2022
Gaby had me in and out in less than an hour. She was very knowledgeable and helpful.
Susan M.
5 out of 5
2/3/2022
My experience with ALL Kirby employees we have delt with have been excellent. In particular Vanessa has been superb. She’s professional and extremely efficient. Thanks, Peter
Jenni S.
5 out of 5
2/3/2022
Gaby was awesome love her
Lynette I.
5 out of 5
2/2/2022
Reilly was polite and efficient
Steven A.
5 out of 5
2/2/2022
From start to finish Jason kept me well informed and was nice having him as my service advisor
Edward R.
1 out of 5
2/2/2022
A tire vale stem cap was not replaced after the tire air pressure was checked. This was discovered after I got home. Otherwise, the service was great.
Thomas T.
2 out of 5
2/2/2022
You must be joking. You, sir were great. Everything else pretty much was a joke. You may simply destroy my file. I will NEVER be back.
Sandra R.
4 out of 5
2/2/2022
Sure no problem ????
Martin K.
5 out of 5
2/2/2022
Excellent service. Top notch.
Kyle S.
5 out of 5
2/2/2022
Fast and convenient
Kathy D.
5 out of 5
2/2/2022
Jason is a very patient and kind man. I appreciate that very much.
Lukas S.
1 out of 5
2/1/2022
Price quoted for replacement of part was significantly higher than what I paid a little while ago. I understand some parts do cost more now but 5x the price is far too much. Additionally it was indicated on the paperwork and via phone that a drivers side marker light was broken (did not have Kirby Subaru take care of it today) upon further checking when I got home from the dealership the all lights are illuminated. Battery corrosion was also indicated yet no reasonable amount was present (there's was a little bit but nothing tupono be cleaned off) inspection when getting home from dealer. 2 extra items that were asked to be completed, seems fraudulent to me asking for money without services needed. My original quote for the CV joint replacement today was close to $800 my quote for the past service of the CV joint 18k miles ago (premature failure) was $368 absolutely unreasonable to ask to pay so much.
Elissa K.
5 out of 5
2/1/2022
Good service.
Dana D.
5 out of 5
2/1/2022
Jason is an exceptional service advisor. He’s courteous, knowledgeable, and thorough.
Cindy M.
5 out of 5
2/1/2022
Everyone was kind and professional, from the moment I arrived. Thank you
Penny P.
5 out of 5
2/1/2022
Reilly was courteous, & explained my service well.
Alison B.
5 out of 5
2/1/2022
Very pleasant experience!
Jason S.
4 out of 5
2/1/2022
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