Very professional and provided great customer service.
Jason consistently exudes the perfect balance of friendliness, knowledge about the service, and courteous conversation. His communication about timing for planning ahead is greatly appreciated. I always look forward to Jason managing my service appointments. Kirby Subaru is lucky to have him.
Gaby had me in and out in less than an hour. She was very knowledgeable and helpful.
My experience with ALL Kirby employees we have delt with have been excellent. In particular Vanessa has been superb. She’s professional and extremely efficient.
Thanks,
Peter
Gaby was awesome love her
Reilly was polite and efficient
From start to finish Jason kept me well informed and was nice having him as my service advisor
A tire vale stem cap was not replaced after the tire air pressure was checked. This was discovered after I got home. Otherwise, the service was great.
You must be joking. You, sir were great. Everything else pretty much was a joke. You may simply destroy my file. I will NEVER be back.
Excellent service. Top notch.
Jason is a very patient and kind man. I appreciate that very much.
Price quoted for replacement of part was significantly higher than what I paid a little while ago. I understand some parts do cost more now but 5x the price is far too much. Additionally it was indicated on the paperwork and via phone that a drivers side marker light was broken (did not have Kirby Subaru take care of it today) upon further checking when I got home from the dealership the all lights are illuminated. Battery corrosion was also indicated yet no reasonable amount was present (there's was a little bit but nothing tupono be cleaned off) inspection when getting home from dealer. 2 extra items that were asked to be completed, seems fraudulent to me asking for money without services needed. My original quote for the CV joint replacement today was close to $800 my quote for the past service of the CV joint 18k miles ago (premature failure) was $368 absolutely unreasonable to ask to pay so much.
Jason is an exceptional service advisor. He’s courteous, knowledgeable, and thorough.
Everyone was kind and professional, from the moment I arrived. Thank you
Reilly was courteous, & explained my service well.
Very pleasant experience!
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