Service Center

Real Reviews From Verified Customers

Raymond M.
5 out of 5
3/11/2022
Quick and easy!
Richard B.
4 out of 5
3/11/2022
Excellent customer service. Gaby Tafoya was terrific. ????
Tina L.
5 out of 5
3/11/2022
I have had nothing but positive experiences at Kirby
Jeremy S.
2 out of 5
3/11/2022
Dennis was awesome. For whatever reason, when the job was completed, the paperwork was placed on a different desk, resulting in an additional unnecessary hour of waiting. This was not Dennis’ fault and he graciously provided the visit FOC because of the mixup. As a busy working parent with a crazy schedule, this adjustment to our final bill was much appreciated. High fives to Kirby Subaru.
Paul S.
5 out of 5
3/11/2022
Gabby is exceptional! Open, honest, professional and timely with her updates. Thank you!
Ray T.
2 out of 5
3/11/2022
I sat in the waiting area for 45 minutes looking at my completed car sitting in your parking lot. The cashier couldn’t help because the paperwork wasn’t done. Kirby can do any warranty work that I need to get done, but I will be getting my routine maintenance done elsewhere.
Walter M.
4 out of 5
3/11/2022
He was helpful in determining needed services. Called me to detail additional services and kept me appraised of progress and finally vehicle was completed on time.
Kathryn U.
5 out of 5
3/11/2022
Always wonderful service. Thanks.
Marianne H.
2 out of 5
3/11/2022
Service was great However, I realized the AC Mon longer works in my car. It worked perfectly fine when I brought in my vehicle.
Jamal K.
5 out of 5
3/11/2022
Keep up the good work.
Steven K.
4 out of 5
3/10/2022
I appreciate the thorough diagnosis Kirby Subaru performed on my vehicle. I’m comfortable with their findings. They were also very courteous throughout the process.
Juan C.
4 out of 5
3/10/2022
Gaby Hernández was fantastic! My car was ready in a little over 30 mins.
Christopher F.
5 out of 5
3/9/2022
Gabby, the service agent was very helpful and the completion was quick.
Laurier K.
5 out of 5
3/9/2022
Gabriela was very helpful. Had great customer service!
Joseph P.
4 out of 5
3/9/2022
Easy, clear to understand what Jason told me. Great service! Thanks Joseph P
Carly B.
5 out of 5
3/9/2022
Great customer service! Very communicative and timely.
Brian K.
4 out of 5
3/9/2022
Gabriela is awesome. Brian K
William M.
4 out of 5
3/9/2022
We own 3 Subarus and every one of them have been service at Kirby, we will continue to drive from Santa Clarita because we trust and are happy with the service you provide. Untill next time, keep up the good work!! William.
Judith M.
5 out of 5
3/9/2022
Excellent customer service, as always! Thank you so much for being so reliable and courteous.
Patricia J.
5 out of 5
3/8/2022
The work was done neatly and quickly

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