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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4661 reviews 72%
4 star 1308 reviews 20%
3 star 176 reviews 3%
2 star 196 reviews 3%
1 star 162 reviews 2%
Review Us
Grace R.
5 out of 5
5/6/2022
Excellent service. Thank you! Very professional and explained everything.
Ann C.
5 out of 5
5/6/2022
Gabriela Marron was v polite and did her job very well I'm very satisfied with her
William P.
3 out of 5
5/6/2022
I was in and out in reasonable time and my car is now as good as new; well almost. It has 56,000 miles on it. Other than tires, batteries, fluids, and filters, this is the first part needing to be replaced.
Jean R.
5 out of 5
5/5/2022
Gaby was very pleasant and answered any questions I had. She was very knowledgeable and kind. I would give her a 10.
William O.
3 out of 5
5/5/2022
I do not know what was worked on other than air bag fix. Fill me in on what ever was worked on, PLEASE. BILL O’Connor
Anne R.
5 out of 5
5/5/2022
Gabby is always very professional and helpful. I appreciate the team at Kirby Subaru!
Virgilijus T.
1 out of 5
5/5/2022
Peter never called, it was Michael. Never received an answer as to why they say that the battery needs to be replaced
Erica N.
4 out of 5
5/5/2022
The service department staff at Kirby are easy to work with, pleasant and they are efficient. It is main reason why I recently leased my new 2022 Forester with Kirby. Thank you Jason!
Morgan R.
5 out of 5
5/5/2022
Dennis was GREAT! actual service team needs training.
James T.
4 out of 5
5/5/2022
Sorry I don’t remember the name of the human that helped me but I was really impressed by the attention I received. And Groovy girl loves the little dog park!
Long T.
5 out of 5
5/5/2022
Reilly and the Kirby staff were all very helpful! Our Subaru looks like new again
April D.
5 out of 5
5/4/2022
Thank you! Jason was awesome ????
Janice B.
5 out of 5
5/4/2022
Excellent
Car Bids.
5 out of 5
5/4/2022
Gabby is a true professional!! Great with customer service!!
Harold R.
5 out of 5
5/4/2022
Happy to join the Kirby family
Aiwen L.
5 out of 5
5/3/2022
Thanks!
Sandy V.
5 out of 5
5/3/2022
My car was in good hands with Jason.
Tatiana V.
5 out of 5
5/3/2022
Gaby was professional and clear in her explanations. Very upbeat. I’ll be back
Laurie E.
5 out of 5
5/3/2022
Reilley was very helpful , Thank you for great service
Anne J.
5 out of 5
5/3/2022
Riley checked me in. He was courteous and very helpful. He answered all of my questions. The team in the Service Department is outstanding.

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