The same day of my service, I got an email and text warning that my starlink emergency warning system is not working. What do I need to do?
Gabby is so friendly and professional; I know for certain I won’t have a bad experience when she is the service member helping me. All of the staff that helped me today were excellent.
Ricardo was great thank you.
Where did you get the name Steve? Please correct.
Mr. Hern was very professional. He answered my questions and provided updates.
No. This is the 3rd time I’ve brought my car back m with AC issues. 2 times your technicians were not able to fix it. One visit, your staff said, “I don’t think we can help you. Have you tried driving to Bakersfield and stopping at a mechanic’s if the issue occurs?” WTH? I paid $450 to a local mechanic to fix 1 rear wheel bearing. But with you it is $750. I’m so disappointed with Kirby Subaru. I tell EVERYONE who will listen how horrible the service is and most agree with me. Thanks for not fixing my car AGAIN and over charging me.
Had asked Gabrielle what I am to expect from my auto appointment on the differentials. She explained to me the positive responses my car will feel. I thanked her very much for all her help. Thank you all
Monika, Got our car in early and service was excellent and quick. Also got us in early for a tutorial that help us use the features on our new 6 month old Subaru.
Reilly was conscientious, attentive to my concerns, and delivered my vehicle as soon as possible knowing my long drive home. He is a asset to the dealership.
Jason went above and beyond expectations by arranging to bring my vehicle from the collision center to the Subaru service center for the air bag recall service and then take it back to the collision center. I will definitely bring my Outback to Kirby for service again based on this experience.
My satisfaction rests mainly on the courtesy of your representative, Gabby, and the business-like way your service department operates from drive up to drive away.
Reilley was awesome. Attention to detail, responsive, and diligent. It was a bumpy start. But, reilley was great. Factual not opinion based. True professional.
I would recommend Kirby Subi to anyone.
.Michael was a wonderful to work with. He explained everything to
us. He is an asset to Subaru
I was so grateful for Monika’s professional, friendly service and the turnaround time for my car to be serviced.
Excellent service writer!
Social