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Real Reviews From Verified Customers

Service Center Review Summary

5 star 207 reviews 56%
4 star 71 reviews 19%
3 star 14 reviews 4%
2 star 40 reviews 11%
1 star 35 reviews 10%
Review Us
Linda H.
4 out of 5
2/23/2020
I think Jacob is wonderful. He knows me by name and he knows my vehicle. I appreciate that he tells me what I need done but never bullies me into paying for things to be done that I can’t afford. He is very friendly with everyone and knows is job.
Ernest M.
5 out of 5
2/23/2020
Well done, Jacob!
David H.
5 out of 5
2/23/2020
Y’all were Awesome thanks so much
Gloria L.
5 out of 5
2/22/2020
Jacob was very polite and kept me informed. He also showed and explained to me what needed to be done. Very pleasant and professional.
Gregory T.
5 out of 5
2/22/2020
Very prompt service today!!!!
Chris R.
5 out of 5
2/22/2020
Barry nice, professional yet expeditious and very satisfying
Tim D.
5 out of 5
2/21/2020
Ryan took great care of me and my needs.
Cornelia W.
4 out of 5
2/21/2020
Jacob is unfailingly courteous, professional and friendly; really an outstanding member of your team! He knows Ford vehicles and the service department really well and QuickLane is in great hands when he’s there. I trust his advice and know my Explorer is in good hands, and that any problems will be solved quickly to my satisfaction. Good job by the whole team.
Larry K.
5 out of 5
2/21/2020
Thank You
Jeffrey C.
4 out of 5
2/20/2020
Brought in my vehicle at 7:31 an and my oil change was completed at 8:15. Quick and easy
Silvia N.
5 out of 5
2/19/2020
Y’all we’re awsome, very friendly and knowledgeable thank u
Arturo N.
4 out of 5
2/16/2020
Good young man he's an asset to arrow ford
Terry W.
4 out of 5
2/15/2020
The thing that bugs me most is always pushing extras, if I want to do them I will let you know.
Robert M.
5 out of 5
2/15/2020
Great service and very helpful with my questions. Thanks
Jordan P.
3 out of 5
2/15/2020
There was some kind of greasy residue on my center console, steering wheel, and the gear shift. :/
Karen C.
5 out of 5
2/13/2020
Good job
Bob H.
4 out of 5
2/11/2020
Both Ryan and Travis are exceptional employees, and are a credit to your brand.All the employee's we ran into were most helpful and made our time spent waiting for our car most enjoyable and we would recomend this dealership to anyone. Bob & Pat Holbrook, San Angelo, TX P.S.Belle's chicken resrurannt is closed on Mon. Thanls for such professional service.
Jeffrey C.
5 out of 5
2/11/2020
Outstanding.
Brandy R.
5 out of 5
2/5/2020
Ryan was very pleasant to work with and my vehicle was ready on time as promised.
Malcom J.
5 out of 5
2/2/2020
Alway do a great job.

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