Racquel Hassey went above and beyond my expectations. She was professional and pleasant. Always had a smile on her face and made me feel she cared for my vehicle as much like if it was her own. She called, not texted, keeping me updated on my service, which I much appreciated. She is a true a asset to your company. Thank you so much Racquel Hassey!!!
Racquel was very professional, welcoming, thorough in explaining what to expect and helpful with any questions I had. I would live to have Racquel service me again if any issues with my vehicle.
Racquel made sure everything was taken care of, as usual. Great Job!!!!
Raquel was great. Have always had Joel as my rep and he was always great too. Both efficient, knowledgeable and pleasant. Excellent service all around
The attendant was helpful and the service was great!
Jessica’s service was excellent she was knowledgeable about my vehicles maintenance and advised cv me based upon my vehicle condition.
Appreciate Racquel's awesome service and following up with me! Everything was quick and easy!! Its a breeze to do business with Acura Fairfield! Thank you!
Forget to tell her my military discount ????????????
Excellent service and I am very satisfied with the experience I had with Jessica Wagoner.
Nothing but the best service. Very polite and helpful.
The last couple times I’ve been there they told me I had an oil leak. I addressed the problem by having the oil pump leak done during the timing belt service and I also had a valve service that was supposed to seal valve gasket leaks.. now after this oil change they tell me I still have an oil leak that will cost me 1700 to fix. At this point I feel like I’m being scammed or getting inferior work done either way I expect better from a big dealership like Hopkins acura
Thank you
She was very courteous and took care of my vehicle as quickly as possible. Also I was grateful for the thorough check of my vehicle !!!
The service was great! Jessica was kind and courteous and very knowledgeable.
Jessica was awesome. Very pleasant to work with and comunicated the in a timely manner. Very professional.
Everything was well done; no complaints, will return as needed
Jessica was extremely helpful and kept me informed of my vehicle's progress, the entirety of my visit
Racquel was very nice and friendly. Our Acura was repaired and on time per estimate.
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