Raquel is always great to work with! Excellent customer service!!
I bought two new tires and your shop put them on the front.
I have been advised that that is wrong. Whenever you purchase two new tires they go on the back of the vehicle. For safety reasons. Your shop failed to do so.
Also I purchased a windshield and when I picked up my car, the windshield was dirty. My car was washed in the door jams were left dirty. For these reasons listed I was very dissatisfied with the services provided. I would expect that a dealership to provide better service.
Racquel was very helpful. She addressed my additional concerns even though I forgot to bring it up initially.
Thanks for taking excellent care of my car.
as always A++++ customer service
Jessica was great. Also did a test drive of the 2020 RDX with Roland Salas. The level of customer service with both of them was outstanding.
Very friendly, well informed and had the service completed in less than an hour. Thank you!
I had an appointment in Napa I had to get to and asked they could me out in time to make that appointment. They beat the estimated time by 15 minutes. Awesome!
Jessica was very helpful and kept me updated the whole way. Great customer service.
Customer service was very good.
The only problem it took longer than the estimate .
Jessica provides me a great customer services.
There were several customers who arrived at the same time to drop off vehicles. Jessica was very kind, acknowledging our arrival while working hard to get each vehicle checked in. She kept calm, focused and professional in a situation that could have easily caused her to be overwhelmed. She smiled through it and provided excellent customer service. She was not the only one who exhibited this professionalism, but she was the one who helped me. As a customer I witnessed a great team effort. Thank you Jessica!
This was the most enjoyable experience I’ve had at a car dealership.
Raquel is great to work with. She’s personable, knowledgeable and very helpful. Thank you Raquel for your great work! Five stars plus!
Caliber Collision used your service for my car. I won't be able to answer any questions.
Having Raquel Hassey in your team makes it more easy to comeback.
Thanks
Tia was very nice and took care of everything I brought up to her.
She is very friendly n helpful I would like to say thank you so much!
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