Service Center

Real Reviews From Verified Customers

Melissa G.
1 out of 5
11/19/2019
I brought my car in for a oil change and an update. Service rep told me it would be about an hour and a half. At three hours I called they said the update was taking longer. At four hours with them having My car I got a ride back to the dealer. They still hadn’t done the update so I had to wait for the another half and hour for my car
Cynthia S.
5 out of 5
11/19/2019
Good service On time Professional help
Mark P.
5 out of 5
11/18/2019
Quick service
Rovina J.
5 out of 5
11/18/2019
Leon rendered an excellent customer service that meets beyond my expectations.
Lee B.
5 out of 5
11/18/2019
Thank you.
Kim .
5 out of 5
11/18/2019
Great team. Staff is very helpful
Liesa H.
5 out of 5
11/17/2019
I appreciated your attention to detail and your thorough explanations.
Carol O.
4 out of 5
11/17/2019
I have gone to Honda Fairfield for a very long time. I had an Accord that I purchase second hand until I decided I needed A new car so in 2005 I got a brand new CRV I’m still driving it and its in great shape thanks to your great service dept. I have delt with most of them and Each one was kind and knew what they were knowledgeable. I now live in Pleadant Hill but I still drive to Honda Fairfield. I trust your whole crew. Thanks for being there when I need you guys
Patrice C.
5 out of 5
11/17/2019
You were awesome as usual. I always enjoy your personalized service.
Marian C.
4 out of 5
11/16/2019
Service light came on and I’m very conscious about my car. Stopped at your facility and was met by a very courteous employee. Saw the light on the dash and explained what I needed. The work was completed in about an hour. I’ll be back. Thank you
Joe P.
4 out of 5
11/16/2019
Leon, is an excellent service provider, he is very knowledgeable and communicates effectively, in a way that can be clearly understood. I will continue to bring my Toyota the Honda, due to Leon customer service. Joe
Monica G.
4 out of 5
11/16/2019
Joshua Bateman is a great listener. He was kind and understanding. We are very pleased with his Professio- nalism, and the work that was done on our car!! Jason Tapaoan was very kind and friendly also. I asked if he Knew of a good Mom & Pop Restaurant my husband and I could go to. He told me about Crepes and More! We feel very pleased with the Service we received at Steve Hopkin’s Honda????????!! Sincerely, The Guzman’s
Maricela T.
5 out of 5
11/16/2019
Thank you
Elena O.
5 out of 5
11/16/2019
Very efficient service
Liz M.
5 out of 5
11/16/2019
I really liked him he was very nice and kept me informed on the vehicle and picking it up was easy thank you
Linda S.
5 out of 5
11/16/2019
I really appreciated the excellent service and advice on my Honda. I really enjoyed taking my vehicle there. Very professional and great work
Mauricia W.
4 out of 5
11/15/2019
I am more satisfied with every visit! This place is amazing and I have always been served well and with respect! Joshua took care of my auto needs perfectly. I am happy to recommend this dealership to anyone I know!
James M.
5 out of 5
11/14/2019
Many thanks again Ed!
Alan A.
5 out of 5
11/14/2019
Thank you! Love bringing my van to you! Wonderful service with a smile !!!
Generio A.
5 out of 5
11/14/2019
Thank you.

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