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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8383 reviews 70%
4 star 2645 reviews 22%
3 star 189 reviews 2%
2 star 403 reviews 3%
1 star 328 reviews 3%
Review Us
Lana D.
4 out of 5
3/22/2026
Ernesto noticed my headlights were recalled and were eligible to be replaced with my 10 year warranty. He is the first employee at Honda to notice that and I really appreciated the quality of service he provided!
Delia M.
5 out of 5
3/22/2026
Excellent customer service.
Ronn E.
5 out of 5
3/22/2026
Excellent service writer, Brendan. Excellent technicians. Affordable service.
David V.
5 out of 5
3/22/2026
The nicest people and fastest service!!
Juan S.
4 out of 5
3/21/2026
John Beck provided outstanding service from start to finish. He took great care of my car, which had a major issue, and kept me and my sister updated throughout the entire diagnostic process. He was very transparent with the inspection and repair process, and everything was handled professionally. What really impressed me was how much effort he put in, including reaching out and coordinating everything to make sure the repair went smoothly. John went above and beyond by helping with the insurance process, which made everything much easier and less stressful. Thanks to him, my car is now back to normal and running perfectly. I truly appreciate his professionalism, communication, and dedication. Highly recommend asking for John Beck if you want someone who genuinely cares about your vehicle and your situation!
Miriam G.
5 out of 5
3/21/2026
John went above and beyond to always make sure I felt taken care of.
Diana B.
5 out of 5
3/21/2026
Great customer service and on time.
Richard F.
4 out of 5
3/21/2026
On time promised
Antelma C.
5 out of 5
3/20/2026
Excelente
Star L.
4 out of 5
3/20/2026
John was great at explaining what was going on with the problem in the system. It’s a joy to work with him. He’s so informative.
James B.
5 out of 5
3/20/2026
All good
Anna H.
4 out of 5
3/20/2026
Service and staff were great but estimated car to be done at 12:30 only to sit and wait till 2:00 with out any communication or apology ????
Alicia S.
5 out of 5
3/20/2026
El Sr Salvador, es siempre muy amable y sonriente con los customers, me encanta su actitud…. Honda tiene un excelente customer service representative.
Melissa A.
4 out of 5
3/20/2026
I really enjoyed my first service at Norm Reeves Honda . I was greeted when I drove in with kindness and a smile . My service advisor Mike Holbrook is very knowledgeable and a pleasure to talk with . The technician was very efficient and provided a complete print out of my car diagnostic assessment . Thank you ! . See you again in the future . God blessings always . Melissa
Elihu R.
5 out of 5
3/19/2026
I appreciate the friendly and polite service. Very professional
Ruben L.
5 out of 5
3/19/2026
Excellent service
Linda E.
4 out of 5
3/19/2026
Amazing service. The Manager Phillip even reached out to American Honda on my behalf to resolve an issue with my vehicle. Very happy to call Norm Reeves my dealership.
Beverley G.
5 out of 5
3/19/2026
Everything was fine.
Guzel G.
5 out of 5
3/18/2026
Thank you so much for your help and perfect service.
Poc T.
5 out of 5
3/18/2026
Good job

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