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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8381 reviews 70%
4 star 2645 reviews 22%
3 star 189 reviews 2%
2 star 402 reviews 3%
1 star 328 reviews 3%
Review Us
Rosa M.
4 out of 5
3/31/2026
Once again I am very satisfied with Ernesto’s customer service. He always answers every question that I have and I leave the building with no doubts. I leave confident and feel like I am in good hands.
Chris .
5 out of 5
3/31/2026
Pablo was very friendly and helpful
Shauna J.
5 out of 5
3/31/2026
Satisfied!
Alvin P.
5 out of 5
3/31/2026
He did good consultation.
Jason B.
5 out of 5
3/31/2026
Very professional and attentive
Adolfo B.
5 out of 5
3/31/2026
I received an excellent service from John Beck and his team I was particularly pleased with how he worked with me to find a solution that fit within my budget. His approach gave me a sense of trust and satisfaction in the service provided provided. Thank you.
Ralph L.
4 out of 5
3/31/2026
Our Service writer was very accommodating, there were some issues that came up he worked diligently to help resolve and made some good suggestions.
Natasha B.
4 out of 5
3/31/2026
Mike was incredibly helpful and answered all my questions!!! I’m so happy I have a someone who knows about cars that I can trust !
Rubiel M.
4 out of 5
3/31/2026
I have had the pleasure of having the same service advisor two times now and he’s very easy to work with, not pushy, just presents the services your vehicle needs and why.
William K.
4 out of 5
3/31/2026
The team was excellent! I would definitely go back if necessary. Hoping I won't have to though. Only thing I thought was off was the cost of the tire replacement, but service helped ease the pain a bit.
Gustavo C.
5 out of 5
3/30/2026
Good service thank you
Adriana G.
5 out of 5
3/30/2026
Ramez did another great job! We specifically made the appointment with him again as he was very professional and personable the first time we met last year when he took care of my other Honda. Great customer service! A+!
Darci C.
3 out of 5
3/30/2026
I can say without hesitation that Mike the service writer was one of the best I have had contact with at Honda. I can tell you that my experience with the finance department and anyone else that I spoke to after was not.
Policarpo G.
5 out of 5
3/28/2026
Hannah handled everything amazingly. She let me know the status of my car and any recommendations on services that may be needed. Very well organized and detail oriented. Amazing customer service.
Erin B.
4 out of 5
3/28/2026
Hannah was excellent! Warm and friendly. Immediately had me feeling like she would take care of me well. Very reassuring. She aLao educated me in a way that was easy to understand. And she helped me look for coupons for the services I needed. I look forward to her being my Service Advisor in the future! And I’m SO glad you have female Service Advisors!!! It’s rare, and it makes a HUGE difference. I will keep coming to Honda for Service as long as you have female Service Advisors!
Gregory C.
5 out of 5
3/28/2026
Hannah is doing a super job in being a happy and pleasant greeter and worker. I feel confident in her expertise and efforts to get me good service at your dealership.
Diane S.
5 out of 5
3/28/2026
Mike was pleasant and professional—an asset to your team!!
Dennis S.
5 out of 5
3/28/2026
Excellent customer service provided as always Thanks to everyone who helped us at Nora’s today when we were there. The service was great.
Michael M.
5 out of 5
3/28/2026
John was a wonderful service advisor. Good listener and clear communicator. All and all a 5 star experience.
Karen A.
4 out of 5
3/28/2026
John Beck in the Service Department was very thorough in his review of the service needs of my 2022 Pilot. He explained everything clearly, and helped me reset factory settings to fix a potential problem with the backup camera. I will continue to ask for John when bringing my car in future service needs.

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