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Real Reviews From Verified Customers

Service Center Review Summary

5 star 8378 reviews 70%
4 star 2642 reviews 22%
3 star 189 reviews 2%
2 star 402 reviews 3%
1 star 327 reviews 3%
Review Us
Scott G.
4 out of 5
5/3/2026
John is a kind soul that treats me with respect and kindness. John is the reason I chose your dealership after being in the service industry all my life service is everything. John is a wonderful asset to your company!
David O.
5 out of 5
5/2/2026
Excellent customer/ maintenance service. Discounts applied and peace of mind on the road .
Elaine E.
5 out of 5
5/2/2026
He was very helpful & kept me informed on the progress of the car..I will definitely return for more services..ty
Esteban S.
5 out of 5
5/1/2026
Ernesto made my experience a great experience. Gave me updates of my vehicle when it was ready
Alicelynn C.
5 out of 5
5/1/2026
Hannah was very efficient in handling my check-in and paperwork. She was friendly and kind. A pleasure to work with her.
Troy T.
5 out of 5
5/1/2026
Excellent!
Benjamin .
5 out of 5
5/1/2026
Brenden was awesome! Was able to help me out on my AC repairs and was very accommodating. He’s a great asset to the team at Norm Reeves Honda in Vista, CA!
Brenda D.
5 out of 5
5/1/2026
Ramez was knowledgeable and personable. He did a great job helping me understand what my car needed. He was quick to update me on my car’s progress. I enjoyed interacting with him. Job well done!???????? ????????
Marilyn B.
5 out of 5
5/1/2026
Pablo was delightful to interact with. That is important to me.
Danny B.
5 out of 5
5/1/2026
Hannah was very helpful to us this and provided good understanding and service. Thank you, Hannah!
Ann W.
4 out of 5
4/30/2026
The two young men quickly solved the problem when it came up and behaved politely.
Jeanette B.
4 out of 5
4/30/2026
I appreciate the information provided to help me make the right decisions for my vehicle maintenance.
Eryn S.
5 out of 5
4/30/2026
Very good service, detailed explanation about everything. If I end up buying a newer Honda I will definitely come here, the service was professional and helpful
Matthew W.
2 out of 5
4/30/2026
Service advisor did not hand off my service before leaving for the day. I approached the other advisors at closing time who very kindly scrambled to figure out what was going on. My car was brought up quickly, but it felt rushed and I never received a recap of the complimentary inspection that is normally done on every service I’ve had performed here. It wasn’t a bad experience, but had I not approached the service team at 6pm, what would have happened?
Francesca F.
5 out of 5
4/30/2026
John and the Service staff were very helpful and maintained great communication throughout.
Martha B.
4 out of 5
4/30/2026
Pablo was great. Explained what could wait for later, I didn’t feel pressured. I will ask for him again with our other car comes in for service. Very polite and courteous.
Patricia P.
5 out of 5
4/30/2026
Hannah and her assistant were friendly and professional. They were very helpful in clearly answering all of my questions and provided paths to answer any future concerns. Thry made mt visit a rewarding experience.
Ron C.
5 out of 5
4/30/2026
Pablo was a pleasure to have as my service tech. Friendly, professional, knowledgeable and explained everything Perfectly. He is a great asset to Honda. ????????????????????
Stephen D.
5 out of 5
4/30/2026
Thanks again Ramez!
Schquiita J.
5 out of 5
4/30/2026
Service advisor was great

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