Very professional and attentive. He even made sure my extra key for my wife's car wouldn't be misplaced.
The advisor Jay is very rude, pushy, and have very poor customer service. I do not washer to deal with someone like him again in the future!
Your service man was great. I would use your dealership again.
Jay provide beyond customer service and should be recognized
Javier is the best. Always takes great care of my car.
Great customer service for my first visit. Enough so that I may call a manager and express it. Javer was a pleasure to deal with and I hope you have many more employees like him.
Tino offers amazing customer service.
He was very kind and nice to customer. Also presented himself as a professional by explaining what serves my car is due for.I appreciated what he did to me.
Fairly fast and quality service.
As always thank you staff and thx jay
Joel was very accomodating and good customer service. Thanks a lot Joel.
And shout out to Tino also who took care of my car about 3 months ago when I came for car service. I forgot to do the survey that time. Both excellent customer service. Big thanks.
Jay was very helpful, courteous and professional. I am very happy with his help and the service.
Tino was very helpful... i was completely satisfied
I purchased my Genesis shortly after it reached the North American market in fall 2008. Ever since then, the service departments of Glendale (where I purchased it) and Puente Hills (nearby to where we moved homes 4 years ago) have treated me and my car like kings. My Genesis is > 140,000 miles and still runs strong because of my friends at Glendale during early years and now Puente Hills the past 4 years. As I try to remember to say each time I visit: “I appreciate you guys!”
Javer Esquivel was awesome! He did a fantastic job! Very nice!
Time was very professional and his service was more than expectef
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