Hoehn Carlsbad Cadillac Buick GMC Auto Repair Service

Always impressed by your service. Thanks!

Jay took over a situation started by Vince! He stepped up and took care of a problem we were having with our car! Made me appreciate your service department immensely! Thanks for the good job!

Everyone was absolutely amazing! I had the very best experience and I will be happy to refer any friends looking for a new car!! Thank you again!

Dan was great, in and out, so all is good.

I am never surprised by the service I get at BB GMC & B. I’ve gotten use to it. That’s why my mom’s car came from you too.

Great service

Good service tanks

Great Service!!! Thanks JCW

Dan and the team always provide great customer service.

We chose to do business with Hoehn based on a solid reputation. Dan has from the beginning always had our best interests in mind.

Daa as n was excellent and very helpful, calling as promised to keep us informed. Well done!

It’s a long story. It took 27 days for the shop to return my car to me. Took it for the 37K maintenance and cue system problem. They fixed the cue system but broke the bezel and have to order it to replace it. Then I got the car and noticed damages to the front knee Panel and front dashboard panel was detaching from its place. They ordered both but one item had to be reordered. The shop told me that I have to pay 50% for the front dashboard since they claim they didn’t cause that. I truly didn’t remember if that was like that before bring it to the shop so I accept to pay for it. The car is 2014 platinum edition. The front dashboard panel shouldn’t fail this soon. Very disappointed in GM using cheap material on this car level and putting both consumer and authorized service centers in lots of trouble. The representative (Dan Erickson) was a true gentleman and he tried his best to help me out. I made a big mistake buying American car. I had 9 different cars so far and this one was my first American car. Real failure. Burnt wanting to help the economy of my country.

Thank you Jay!

Dan is a great help and very knowledgable

Jay is always the best! Grateful for his prompt responses and excellent service.

Jay was great ! Totally helpful Thanks !

Although the diagnosis of the issue on my 2020 Sierra Elevation took longer than I suspected it would, Jay did an outstanding job keeping me updated along the way. He had a loaner car waiting for me when I dropped the truck off for extended diagnosis/warranty repair. Thanks Jay!

Dan is always professional and a pleasure to work with

Jay sorted out the mistake the technician made and got me out in one day. It was appreciated.

As always the service was excellent. I will continue your assistance when ever I need more service for my car. Thanks again, Dan Miller