Brandon, as always, is very professional as well as kind. I’ve been having a rough few days and he made my visit seamless and I really appreciate it.
Michael has great customer service skills.
Luis was exceptional from the moment I walked in the door. He addressed me and my concerns with sincerity and kindness. He went above and beyond his duties (I believe) and made sure I was taken care of very well. He was very communicative and respectful anytime we spoke, and made sure to keep me updated every step of the way. Honestly, my experience with the situation with my car was unacceptable but Luis handled the situation so well that it completely turned things around for me. If I didn’t have someone like Luis helping me, I can’t imagine how I would be feeling right now. Others should take note on how to properly handle delicate situations in customer service as he did! Job well done Luis, and thank you so much!
Didn’t give me a good discount
Brandon was great! Valet was on top of their A game. All around great job!
Luis was excellent with his follow up inquiries. I am very impressed with his terrific customer service!
Friendly and professional service! Great communication as well
Jacob was wonderful! Answered any questions I had and made my service so quick and seamless. Will definitely be coming to him when it’s time for my next service!
Gerardo did a very good job helping me, and even got me to get my recall taken care of. Above and beyond what I was hoping to get done. Well done!
Michael was efficient, courteous, and with sense of humor. Good job!
Great service; thank you!
James is always so efficient, super great at communicating. I would 100 percent recommend him to family and friends
Michael did an excellent job handling our service. The two recalls were completed early and the car was ready by ay about 2pm.we were unable to pick up the car until 5pm. We were on our way to dinner with family. When I arrived I found the car unwashed and it was quite dirty from the rain we had last week. The gentleman retrieving the car for us noticed I was a little unhappy and offered to get it washed but we didn't have time at that point. It could have been completed in the 3 hours it Sat there. Just a bit disappointed since your team normally doesn't miss a beat with our other Honda.
Louis provided excellent service. extremely thorough and helpful. Thank you
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