Arbenz Anton is always professional and prompt when assisting me. He always goes above and beyond.
Appreciate the honest & thorough customer service :)
I had an outstanding experience at Norm Reeves Honda, thanks to my service advisor, Jacob James. From the moment we arrived, Jacob provided top-notch customer service—friendly, professional, and extremely knowledgeable.
Luis and Sean both did a great job servicing our Honda Passport as well as answering our concerns about the auto idle stop feature on our Passport. We greatly appreciate their efforts!
Hi - When leaving the dealership, my handheld remote stopped working, I was told I needed a new transmitter (all that was needed was a new battery). I had to come back to the dealership to have a reset, the oil gauge was still showing 30% (the fix was fairly simple for the person that assisted me). Also, the tire light came on as I was driving to Redlands, I stopped at Spreen Honda, they checked my tires, they told me the PSI was at 40 and it should be at 35. Everything was done, just a few minor inconveniences ????
Luis was friendly and professional.
Gerardo provided excellent service.
Seamless and transparent. The best service yet
Yes, Brandon and Norm Reeves Honda did very well at all that was expected. Honda motors, though seems to have continuing network connectivity problems.
Very professional, very polite.
My favorite Honda Team Member
They didn't fix my heater, or clean my sunroof. I saw 5 suction ring marks a few weeks back on a night with a lot of moisture. They said they can't do anything. They told me to wait till my oil change to look at it again. That's 4 months away. All they were committed in fulfilling was the recall update. Now I have to take another day off of work to deal with the heater & sunroof. Very disappointed. I love my new car, yet frustrated I have to deal with this.
Great job again from the service team... tnx
Brandon is friendly and efficient. I would recommend him.
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