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Real Reviews From Verified Customers

Service Center Review Summary

5 star 11169 reviews 71%
4 star 3339 reviews 21%
3 star 268 reviews 2%
2 star 570 reviews 4%
1 star 457 reviews 3%
Review Us
Craig S.
5 out of 5
2/20/2023
Matt was super easy going and made what is usually an uninteresting chore that much more easy and painless. Don't let him get away.
Maribel P.
5 out of 5
2/20/2023
A very satisfied customer! Thanks so much Arbenz!
Robert W.
3 out of 5
2/19/2023
The phone system of the dealership itself in general leaves a lot left to be desired!
Nadia L.
5 out of 5
2/19/2023
Arbenz is the best! The only place I can trust with my car. Thank you Norm Reeves Honda Irvine!
Karen L.
5 out of 5
2/19/2023
Matthew was very helpful and personable.
Todd S.
4 out of 5
2/19/2023
Brandon was awesome hands down
Mina G.
5 out of 5
2/19/2023
Fantastic Customer service
Judy L.
5 out of 5
2/19/2023
I was super satisfied with Arbenz and customer service skills from start to finish! Thank you ????
Graham D.
5 out of 5
2/19/2023
Exceeded my expectations, very timely and their return response. Will come back.
Ivan J.
5 out of 5
2/19/2023
Ameed was amazing! Very helpful and understanding!
Ladonna B.
4 out of 5
2/18/2023
We were in a time crunch and Delano went out of his way to help get our window fixed in time
Alejandro F.
1 out of 5
2/18/2023
I was supposed to get all weather floor Matts and I haven’t heard anything from anyone
Frank Y.
5 out of 5
2/18/2023
Great customer service.
Joseph C.
1 out of 5
2/18/2023
They didn’t fix my driver side visor like I requested.
Susan P.
5 out of 5
2/18/2023
Kevin was so nice ! He explained what they did to my car. Got my service done in a short amount of time! Thank you for having such nice employees!!
Rhonda V.
5 out of 5
2/18/2023
Thank you for the great service from the moment I pulled my car in and service was completed promptly. Thank you Delano for the service and making me feel safe on my trip!
Brian K.
2 out of 5
2/18/2023
He never called me to let me know when my service was done. Then, he was nowhere to be found when i resorted to call the service department, multiple times.
Thrissawan S.
4 out of 5
2/18/2023
Efficient, helpful, applied discount
Debra-Ann B.
5 out of 5
2/18/2023
Thank you for wonderful service
Barbara L.
4 out of 5
2/18/2023
I thought it was Matthew.

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