Brandon Son provided excellent customer service.
The service time was bid too long
Thank you very much was the best decision that I’ve made
Delano was not only professional, but kind and patient with my numerous questions about the repairs necessary to keep my vehicle in safe driving condition. I really appreciated his attention and courtesy.
Thank you!
I appreciate all the help! Very good customer service. 10/10! Will be coming again to Norms Reeves Honda in Irvine because of Delano he helped me out with all my concerns and explained to me in detail what was going to be done to my car. Thank you so much Delano!! :)
Arbenz was awesome , he took his time and helped me fixed the problem that I didn’t get last two times.. thank you Arbenz!
Good job guys thank you very much Juergen kluwe
The staff is very nice and helpful. I brought my CRV in because I was having battery problems. The technician thinks he has found the problem, I hope so because it is very annoying.
Excellent service! Thank you Nathaniel
Service was very good, from check in to check out.
I’m do the oil change. The service was so quick. I’m happy about it but when I’m got the car back. When I’m got home I’m checking my front hood I’m know the wiper get scratched and I’m see a lot of black spot on my front hood . I’m guessing they might take my wiper stick out of my front window and forget to close and open my front hood that why the stick wiper get damaged:(it is not a big due bc my car was over 200k mil but think about it if happen for someone else just got first serviced ????
I like that I didn’t feel pressured to purchase a service I didn’t want, but was well informed on the services I need/ needed :)
Luis was the gentleman who helped me today . He was very helpful and very knowledgeable about the process of providing me information about changing my vehicle tires . He was very professional and knowledgeable he was very respectful and helpful throughout todays visit and answered all my question best way possible. He took his time to explain everything to me and my fiancé he made sure the wait wasn’t too much . He honestly was by way the best guy who I had the pressure meeting today to have him help me with my car . I have been with Honda for 10 years and he was so far the best. His experience and help was 10/10. Because of him I will be going to you guys and I will refer all my friend and family who also have Honda to you guys. Thank you so much for your help time and support. I really appreciate you.
Rose
The experience was smooth and professional. I had one issue as I was leaving and Brandon handled it quickly and to my satisfaction. Thank you!
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