Matt did great got me in and out with no issues!
Great help. Thanks Arbenz
Great customer service Rep. He was very knowable about the car. He was very courteous. Great Great job!!!!!
I had an accord for 10 years and switched lots of Honda dealers….Until I found Kevin at Norm Reeves many years ago the it was time for a new car and I bought another Honda ( new 2018) and that was because of Kevin!!!! Now that he is promoted, I sometimes have questions about my car that I want to discuss with him ….and also my son’s car…..so I’ve had good experiences with the other service writers…..this last visit was with Shaun and he was very helpful and accommodated me with getting my car taken care of…..in general I find Norm Reeves to be the best service department I’ve dealt with for myself and my son Gregory!!!! TY Kevin
Matt was super helpful and went beyond expectations. He was knowledgeable with great suggestions. I hope he is available next time we bring our car in for service.
Nathaniel Arce was very kind and his text message encouraged me to visit
Norm Reeves Irvine store again. I requested to him my preference is texting to me a.s.a.p if my body part left mirror which was back ordered and I prepaid today (7/21/23). Thankfully Nathaniel said he will do. I felt that he was very good customer service.
Very professional service by Norm Reeves team.
Shawn, Alex and your entire team were hospitable and took good care of our family’s vehicle. There were several issues that came up with the emissions lamp but they took care of it gracefully. We will definitely back.
I asked him to call me back after finding a loose part on the floor of my car. Never called me.
He is very helpful,polite,ontime and responsible.
Good service from Nathaniel
I was very happy with their service.
Very satisfied with Alexander’s service
My car is veering to the right now. Please have Delano, or another team member call me tomorrow to get some time on the books to fix this.
Estevan
****-****-xxxx
The problem was corrected on my new CR-V. Anton was very helpful, friendly and professional. Thanks, Team Honda!
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