The team at Norm Reeves Honda Irvine took great care of me, as they always do. Kevin runs a great department!
Mayhieu was great!! Very friendly and helpful and kept me informed about the status of my vehicle.
Everything was perfect. Great service and very friendly staff
My advisor was told my parts were received so I scheduled an appointment and waited on-site. It took 3 hours for the mechanics to tell my advisor that they did not receive all the parts needed to do the repair.
Mayhieu was very helpful and knowledgeable of your products and services and made sure all of my concerns were met
Fast and efficient service from Brandon
Brandon was great to work with. Explained items and services well.
Got me in and got me out quickly with my problem solved. Even showed me how to address it myself next time.
He took a negative situation and turned it into a positive. Thank you
Long helped me tremendously with my problem, I was worried my situation with my car was only to get worse, he not only properly assessed the situation but managed to get the problem corrected, he was professional, calming, and the best overall, literally made my day, I am personally coming back to the Irvine center for assistance. Long if you see this I personally thank you, you did a heck of a job. Extremely grateful for it.
Matthews is a very good service advisor. He’s very nice and technical . He’s very helpful and explained well the work done. He provided customer with a very good car service. I would recommend him to other customers for handling and servicing your cars.
Great job all around. Perhaps some training or guidance in your finance department in not selling the protection package on a vehicle that has 45,000 miles... Seems that is meant for new vehicles
Kevin was fantastic. He was able to turn a horrible experience with Delano into a positive one and I was able to walk away a satisfied customer.
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