Mike was very helpful and responsive to our needs
I always receive outstanding service from Arbenz.
Delano always provides top notch customer service
Luis was extremely efficient and a value to your company.
Brandon did a great job communicating the status of the service and honoring the original quote he verbally gave me. Very professional
Alex was a pleasure to work with.
Michael had excellent communication through out the time my vehicle was in house. I appreciate his diligence in the situation
Luis was very helpful and explain very well!
Honda no longer returns vehicles washed, after service. Honda does not update GPS. Honda does not service brake squeals.All those need to be addressed to the management before Honda wins again. Alexander Heckman is a great service representative and I truly enjoyed the manner by which he greeted ma and respectfully completed the service on my car from the start to finish.
We are very satisfied in your service.
Michael had great communication in everything my car needed. He was a pleasure to speak too.
They forgot to do my Repel service on my new car. It was on the docket to be done. Now I have to return again to get that done.
Very professional and respectful
Michael was very helpful and thorough. Made check in and out easy
Thank you for good , quick service.
Long was very professional and courteous.
Congratulations, Delano, on a job well done at Honda service! Your dedication and expertise have truly shone through in providing exceptional customer service. Not only did you address the needs of each customer with professionalism, but your creative problem-solving skills have made a positive impact. Your friendly demeanor and smart approach have undoubtedly left a lasting impression on both the customers and your colleagues. Keep up the fantastic work, Delano, and continue to be a shining example of excellence in the Honda service team!
Hello! I came in for an oil change 10/12/23 and was told that I needed a brake fluid replacement due to my car being 2 years old. My car has only 4000 miles on it, but when I asked whether brake fluid is affected by mileage, I was told that only the age of the car matters. I did end up paying for the brake fluid replacement.
All of my research since then has pointed to the fact that both mileage and car age determine whether brake fluid needs to be replaced, and that I was convinced to pay for a service I would not need for a couple more years. As a young woman, I'm always nervous about being taken advantage of as a customer, and I'm disappointed to have had my trust broken by an employee here.
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