Norm Reeves Irvine Service Dept. really stands out when it comes to treating customers with the upmost respect and integrity!
Mayhieu was very helpful and patient
Gerardo was very pleasant and provided above and beyond customer service. He helped reduced my car servicing wait time by letting them know I was waiting and not dropping off my car. He also showed me how to reset my system if my car gives an erroneous message that my tire pressure is low. He was great.
Mr. Morales was very kind and helpful when delivering the news I didn’t want to hear about the cost to repair my vehicle. He was very understanding and treated me like family. Thank you for your kindness. It made the bad news not as bad.
Nathaniel was so helpful.
Im really impressed with the service! Thanks jacob
Excellent costumer service
Nathan is a great service advisor ! I hope he never leaves
Im very unsatisfied with the service I received on 04-16-25. I originally had an appointment for a car recall & chip windshield damage repair. I stated there was 2 chips that needed to be patched up , however upon inspecting the chip in the front windshield driver side, it still felt grainy and it honestly look like it wasn’t even repaired. Also i’d like to know if there’s cameras by car repair area. I found some scratches and chip paint in passenger door and rear scratches in the back. It honestly look like they didn’t take care of my car.
Jorge is a great service adviser. I feel like he cares about the people he helps. He’s a great guy and goes above and beyond, keeping me updated on my cars status the entire way. If more service advisors were like him Honda would be a better place.
It was great working with Mayhieu. If we had a choice, we’d prefer to work with him every time we came to Honda for service.
Every time I have my Honda serviced here at Norm Reeves Honda Irvine, I have had outstanding service from everyone. Gerardo has helped me out tremendously this week with my car and I could not be more thankful. Gerardo you are awesome. Thank you for the great service as always
Arbenz always takes great care of his customers.
Arbenz always provides outstanding customer service. I look forward to working with him again for my next service.
I’ll be back whenever I need it again.
Thanks- great job!
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