Knowledgeable and friendly.
Highly Recommended.
Nathaniel was super helpful! He explained everything thoroughly and made sure I got the best service possible. I had a great first experience here and I’ll definitely be coming back to service my car here in the future.
Arbenz was very helpful in helping me identify a mysterious sound in my car. Great customer service!
Mr. Morale’s provided excellent service.
I was accorded swift service regarding my tire pressure problem on my Honda Odyssey Sport. Michael explained the reason for low tire pressure which was due to nail on my tire which required a patch fix to the inside of the right rear tire. I’m very grateful and appreciative that this was fixed for free. Thank you Norm Reeves Honda and to your service rep Michael Fernandez.
Jacob was amazing! Great customer service!
Michael got us in and out of there in record time! Thank you for taking our time into consideration. Helped us tremendously in finishing our Saturday to do list!
The service is always top notch when we come in, mainly due to the service and warm welcome we receive from Brandon Son. He has supported and assisted us each time we need to get service, this past 2yrs… thanks Brandon!
Just filled it out. Michael did a great job!
I really appreciated Arbenz helping me yesterday. He was very pleasant and helpful .
Michael Fernandez was terrific. He explained everything and was very responsive to my questions. Unfortunately, my experience with assistant sales manager, Sean, was not a good one. I would like to speak with Kevin, the service manager on Monday about that communication. Thank you.
Please stop texting me on selling my car when I come in for service. This is the single reason I may stop coming in to your dealership. It’s insulting and annoying.
As usual, we are very happy and satisfied in the service we have received today! Mayheiu is very helpful!
Brandon Son is professional and friendly. Thanks for having very good people in your service department. Excellent customer service!
I had oil leaking on my garage floor after the oil change. The vehicle has on 36k miles and has never had an oil leak before.
I called Norm Reeves Irvine Service dept to get this issue resolved. The Service representative, Renee, couldn't get a me an appointment the same day, and she couldn't connect me to a Service advisor or manager.
I am very frustrated by the inability to correct a very basic mess up.
Social