Awesome job by Gerardo Molina and the service team
Mr. Lee has done his job beyond expectation. Very diligent in what had promised to be done.
Service was quick, and Brandon was friendly and informative.
Nathaniel was very nice and accommodating.He was able to addressed the problem i thought i have in my car. Glad i had it dine there irvine. And so is the other guy who took time to help me with my car sticker and gave me anride going back to the dealer. Oh almost everyone is nice.i am very satisfied.
Friendly, helpful and polite.
luis did amazing we’ll be back soon!
I don’t expect the service advisor to kiss my behind and swoon all over me to impress me. I just want him or her to be straight, tell me what the mechanics are going to do, how much it is going to cost me, and give me an estimate on when the vehicle will be ready. I also expect him or her to text me when the vehicle is ready. Real simple and to the point. That is exactly what Alexander does. He is a no nonsense service advisor. I commend him for doing his job well.
Michael went above and beyond in providing service for our car. We were able to get our car two days earlier than estimated. Really appreciated his extra effort in securing a part. Thank you Michael. It is easy to trust our car to his recommendations with that kind of commitment and service.
Oil change not done & Phone GPS issue connecting to Back Up Camera Wan not resolve
Mayhieu supported very well during my honda car service today. He resolved all the queries and issues!
Excellent service by Nathaniel
Brandon is very professional his customer service is excellent
Alexander Heckman is an exceptional service advisor. He goes above and beyond and if I were to come back to this Honda dealership, I would only deal with him. The reason I won’t be back to this Honda dealership for service is because of your service technicians. They could not get the job done after four attempts at trying to get my car fixed. Alexander kept me in the loop at all times and he was the only reason I kept my sanity. Alexander has great customer service skills. He deserves 100% or your highest rating. Whatever it is. I appreciate him and I would not have had the patience. Had it not been for him.
He was friendly and accommodating!
Service was professional, efficient, affordable and friendly!
Alex was super mellow, great vibes. Service was quick, communication was great. 10/10, it’s appreciated.
He was so helpful, fast and caring.
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