Nathaniel was pleasant, personable and quick.
Long didn’t address my car issues with the technician,therefore the problem wasn’t solved .when I asked him after the pick up he said they didn’t have enough time . later I texted and called him to ask him if I can bring the car back to fix it ,he never responded . He told me oil change would take 45-60 minutes they had the car for 1.5 hr still didn’t solve the camera issue .
.not happy with the service at all
He was very helpful and honest with the services that are needed for my car. Very kind and excellent customer service. I will definitely be coming back with Gerardo next week for the other services my vehicle needs.
Arbenz was great!! He kept me up to speed with everything concerning my vehicle.
The service you provided was good!
Michael was ver kind and respectful when answering all of the questions that I had for him. He did this by not rushing and by explaining all of the reasoning behind the amount of work that would be done to my vehicle.
Excellent job. Michael was very helpful. Even 1 week prior to the appointment he had help me on the phone regarding a tire issue question that I had. Superb service!
Gerardo did an excellent job.Infelt taken care of. I had a bit of a scare on my way out but Gerardo was very hands on to make sure all issues were resolved. I appreciate that greatly.
Delano was great to work with. He took care in reviewing what services the car needed and let me know how long it would take to complete the work.
Arbenz is great and very helpful. It’s a pleasure to her to work with him.
Mayhieu was very kind, made sure I understood what would be done to my car and asked if I had any questions.
I dropped off my Crv for break system problem and B1-7 service Friday 02/23/2024 afternoon and pick up my car Saturday 02/24/2024 around 3:15pm, about 4:50pm after I drove 15 miles the break system problem light is on again, I called in service department and I was told I can bring my car back before 6pm, so I arranged my friend for ride, drove back 5:47pm to the service center and we found out the service department closed at 5pm, are you serious? My phone number is ****-****-xxxx
Luis is an excellent representative!
Excellent service by Nathaniel
I always receive great service from everyone at Norm Reeves Honda for many years. Would enjoy filling out a survey.
David T
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