Alexander was very professional and did a great job communicating the work needed. Highly satisfied with my service today.
Great service, gave constant updates. And provided information regarding the parts of the vehicle.
Mike is the best...that's why I followed him to Norm Reeves even though RSM is very close to our home!!
Super nice guy! And was extremely helpful
i am very satisfies,he took care of my car very well
Thanks to Mr. Long Le for an excellent service
hated having politically Biased legacy media CNN on in waiting lounge...go back to Home decor/ home remodeling channels. Keep it non-partisan please!
Delano is one of the top service guys that I’m grateful for! He’s always caring about my concerns and gives me all the details and the estimate of what it will cost. I will ALWAYS go to Norm Reeves Honda in Irvine as long as Delano is there. Exceptional customer service !!! He gets a 10/10 for sure!
Very satisfied for this advisor (Long Le)
Explained the things very clearly.
Nathaniel was excellent, great customer service
My service writer was very kind
Excellent. Looking forward to completing the survey.
Great job! Delivered within timeframe. Very professional and kind.
Good service and attitude! Thank you so much!
The maintenance crews don’t pay attention on what they doing. They count on quantity not quality. The first time the did tires switch I missed one cap on one tire. Just recently I got tires switched I missed 4 caps on four tires. About the oil changed, on the dash showed A17%, after the job done, it had been shown A17%. I went back to them 2 times to let them fixed the problem. How can I trust all you crews. And if I did not mention about the battery problem they did not replace the new one for me.
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