Gerardo is great. He took the time to explain the reasons behind the service recommendations to my satisfaction. I will now request for him to be my service advisor for future visits.
I really appreciated the detailed feedback and timely completion of what I sent my vehicle in to have checked.
Thank you!
Thank you for your good services.????????
Your entire staff was very friendly and more importantly they were honest. They weren’t blaming the customer for a cheap part not working. They instead told the truth that the seat issues was in multiple vehicles and gave advice on how to try and sit more in the middle of the seat not near the edge. It was nice knowing they knew the frustration I had been feeling since buying the car
My car big noise issue still exist after checking it
Luis was awesome. Clear, concise, forthright. 5 stsrs.
Was not provided update of cars status until 4pm, was not given any information about how to order a replacement speaker for car, and mechanic seems to have made issue worse after diagnosing issue. I will not be bringing my car back to this location, please do not contact me.
Mayhieu was very courteous and kept me well informed. I am very pleased
Arbenz was great to work with. Your team is professional and friendly.
Arbenz was fabulous. He was very courteous, punctual, and really paid attention to the detail explaining everything.
Definitely one of the best service reps I’ve had at Honda
This was my first time visiting this service department and I was really impressed! Everyone was very nice and made sure people barely waited for the car to be checked in or brought back out. Thanks to Mayhieu for being a great service advisor!
Communication regarding pick up time of our vehicle was very poor. We were told that we could get the car around 10 am. We finally got the car at 12:30 pm. There were no status updates and we were left in the dark. Also, trying to reach the service department via phone was possible. The system really ****. Hard to connect and then no follow through. We have two cars and keep them maintained regularly. This is the worst service we have experienced since 2012.
Brandon is a great professional. He is always knowledgeable and kind!!!
Mayhieu was unbelievably excellent. I can’t say enough great things about him. He kept me informed all the way! Best experience ever! Thank you
Customer service was perfect
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