Service Center

Real Reviews From Verified Customers

Luke K.
5 out of 5
8/11/2024
Love how friendly everyone is
Melissa M.
5 out of 5
8/11/2024
Thank you Arbenz and team!
Travis P.
4 out of 5
8/11/2024
Jacob was great, didn’t try to upsell me on anything I didn’t need. I appreciate the honesty and trustworthiness of Norm Reeves Honda
Nestor C.
5 out of 5
8/11/2024
Jacob James is very helpful, great customer service
Heartley B.
5 out of 5
8/10/2024
Gerardo was very professional and efficient. He quickly and thoroughly addressed my concerns with my car's daytime running lights. They were fixed the same day. Thank you!
Sandra M.
5 out of 5
8/10/2024
Mike is hard working and pleasant. He’s a fine addition to your attentive service team.
Vera H.
4 out of 5
8/10/2024
I know my car was a difficult diagnosis. But are Benz along with the service supervisor truly listened and found the problem. I know it can be hard to listen to customers frustrations. But they both showed exceptional patience.
Evan L.
2 out of 5
8/10/2024
Hello. I am dissatisfied because of a mechanical issue. All of your staff we're very helpful and provided outstanding service. Unfortunately, on my 2024 HRV none of my electrical charging Outlets are working properly. It appears that I only get three to five watts of charging at any given time, instead of the 20 watts of fat charging that is advertised. After researching the topic I see that most other people seem to be having the same issue. I do not even know if a fix is possible, but not having car charging available is highly inconvenient. I'm interested in making some type of formal complaint to Honda to request some type of recall if possible. Thank you for your friendly service, I just wish that my problem with charging could be fixed.
Ryan K.
4 out of 5
8/10/2024
JJ did great! I am unhappy with the civic AC warranty extension. The fact that not all parts were covered is extremely frustrating and makes me hesitate to buy a Honda again
Joyce C.
4 out of 5
8/10/2024
Arbenz was awesome and communicative throughout the whole process. The individual in the front was also attentive as well.
James Christopher.
5 out of 5
8/10/2024
Brandon was very nice and professional. I appreciate his service!
Doretta S.
5 out of 5
8/10/2024
Everything went well and car looks great
Gary M.
5 out of 5
8/10/2024
Great job
Eric Y.
4 out of 5
8/10/2024
Michael is candid, knowledgeable, and professional.
Donna J.
5 out of 5
8/10/2024
Jacob was competent and courteous.
Warlito V.
5 out of 5
8/10/2024
Very customer friendly and excellent service
Mikhail F.
4 out of 5
8/9/2024
Great service and care! Thank you Mayhieu Morales, premium experience with you.
Devyn P.
5 out of 5
8/9/2024
Delano was great to work with. He made the process of getting my car fixed very easy and was professional, friendly, and helpful every step of the way. I would love to work with him again for any other service that I need.
Vena B.
5 out of 5
8/9/2024
Brandon was great. Give him a raise
Michael S.
4 out of 5
8/9/2024
Jacob was Great ????! He answered all of our questions . He communicated with us via text regarding any other services Issues that the service technician had found doing a routine maintenance. Great Job,???? Thanks Michael S

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