very professional job done by alll. Thanks
Michael Fernandez was very professional and knowledgeable.
Thank you.
Jacob was very communicative and helpful during my service!! He should get promoted to Manager!!!
Muy atentos con el servicio
Excellent customer service
Despite not having an appointment, Nathaniel expedited my visit and made sure it was as efficient as possible. Only disappointment is that the service team left the spare tire in the back and did not put it back. As soon as I noticed, I told Nathaniel and he made sure the team put the spare tire back.
After servicing car is making some noise when the road is not flat. Upon checking I observed that a metal bar is handing underneath the engine. This metal bar touches the road when the road is not even. I never expected this from Honda service center.
I need your help to fix it
Delano said was amazing I always request him now. He keeps me updated and always is realistic with the service time. I appreciate his customer service so much.
Got my car done by my requested time!
Jacob took great care of me, charged my Prologue to 80% before returning my vehicle!
Thank you!
I get very good service???
It was great he was nice and communicative
Thank you so much arbenz and honda for the service
Mayhieu was absolutely wonderful. I’ve had nothing but good experiences at Norm Reeves and Mayhieu was no exception. I brought my car in for service after significant damage was caused by a service at Jiffy Lube. Mayhieu went above and beyond to help me. He was easy to get a hold of, very communicative, helped take videos and pictures of the damage, was willing to talk to Jiffy Lube on my behalf to discuss findings, comforted any worries I had, and did everything in his power to make an unfortunate situation a little better. His customer service was excellent and I’ll definitely be returning to work with Mayhieu and the team at Norm Reeves.
Gerardo did an excellent job.
He kept me informed the entire process
Michael did a great job communicating with me. Server CE got done efficiently. Thank you
Delano was great to work with, anticipating everything I needed!
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