Service Center

Real Reviews From Verified Customers

Shla K.
3 out of 5
10/2/2024
I was satisfied till the next day trying to drive and the tire pressure shows to be low
Jason O.
5 out of 5
10/2/2024
Irvine Norm Reeves is outstanding and they have excellent staff
Patricia C.
2 out of 5
10/2/2024
4 time and still not fixed yesterday dropped my car off at 730 am 2:30 pm I still did not get an update I felt forgotten 7 hours no update called them agent said he would check and call me right back 2 hours still no word I had to call them at 4:45 so now it’s beenn9 hours and he tells me they have to keep my car overnight to take the number off and check the wiring what were they doing for 9 hours this is unacceptable every time I’ve taken my car in it’s been hours with no updated
Susan S.
4 out of 5
10/2/2024
Excellent service-as usual. I appreciate Arbenz's attention to detail and thoroughness. I feel he really listens to the customer.
Armand P.
4 out of 5
10/2/2024
100% satisfaction
Mehri W.
4 out of 5
10/2/2024
Jacob was very professional and welcoming.
Steve T.
5 out of 5
10/2/2024
Great customer service
Denise E.
4 out of 5
10/2/2024
Jacob was very professional and attentive to my concerns and willing to To resolve the issues. However, I am Not happy about the smudges on the interior material that could not be cleaned even from your detail department. Very disappointing to hear that this beautiful car can be faulty and be obvious to passengers riding in my car. I was not offered any solutions and that bothers me, dissatisfied.
Morris H.
4 out of 5
10/2/2024
Car was ready at the time promised and the car wash was a bonus.
Lina B.
4 out of 5
10/2/2024
He was very clear on what needed done. No surprises. He also expedited the work so I could get to my appt.
Jamie Lyn.
4 out of 5
10/2/2024
Arbenz is awesome!
Joi W.
5 out of 5
10/2/2024
The people that helped me were great. They work hard to please!!
David C.
5 out of 5
10/2/2024
Completely satisfied
Albert L.
1 out of 5
10/2/2024
Stop pushing unnecessary maintenance
Reynante C.
5 out of 5
10/1/2024
Knowledgeable
Maryam M.
4 out of 5
10/1/2024
Thank you for your great service. I appreciate Gerardo`s help. ????
Shad B.
2 out of 5
10/1/2024
Why, you guys don’t respond to negative feedback.
Rosa M.
5 out of 5
10/1/2024
Great customer services
Zoraida D.
4 out of 5
10/1/2024
Excellent service given by Brandon Son and mechanic Luis ????????
Lynn B.
4 out of 5
10/1/2024
I would be happy to fill out a survey. I basically bought a Honda after my BMW because my sister who owns a Honda & brings it too Norm Reeves she raves about the service it was a big factor in buying my Honda.

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