Service Center

Real Reviews From Verified Customers

Minh T.
5 out of 5
5/22/2025
Thank you for the good service from Honda team in general and Nathaniel too. I’m satisfied with your service.
Juan Carlos.
5 out of 5
5/22/2025
I have a good experience thanks
Leti S.
4 out of 5
5/22/2025
Mr. Amery Pagan was Incredible! Since my initial call to ask for my car's mechanical concerns, He made me realize that the best thing for my worries was to bring my car in to have the problem seen by a specialist at your Norm Reeves Honda Service Station. And that He would walk me through my worries and concerns. His thorough examination print-out of my car's needs made me see the details, ensuring nothing was missed. Thank You Mr. AMERY PAGAN... I Sincerely Appreciate the comprehensive and meticulous process of consideration and analysis for my peace of mind. Thank You, Sincerely your Loyal customer Leti S
Diep Ngoc.
5 out of 5
5/22/2025
I am very satisfied for the service of my Honda Accord taken care by Jacob James
Diane A.
4 out of 5
5/22/2025
Amery was fantastic. He listened to my needs and helped me above and beyond. I want to come back and service my vehicle with him. I didn’t feel pressured to have to add on extras. He felt like family making sure I was cared for since I take care of all my kids in my minivan! Thank you Amery!
Trisha M.
5 out of 5
5/22/2025
Gerardo was very sweet and trustworthy!
Santa L.
5 out of 5
5/22/2025
Jacob James provides great service. He is a real asset to the Service Department.
Randall Z.
4 out of 5
5/22/2025
So happy I chose Norm Reeves to purchase my vehicle. I feel I will be well taken care of.
Scott V.
5 out of 5
5/22/2025
Great service
Yee W.
5 out of 5
5/22/2025
Good work.
Robert O.
5 out of 5
5/22/2025
Jacob had great customer service skills. Was thorough in his explanations.
Clarence H.
5 out of 5
5/22/2025
Luis was friendly and professional and pleasant to work with.
Cecilia P.
5 out of 5
5/21/2025
Jacob should be in a Helpful Honda commercial! He wasn’t just helpful, but friendly and communicative with updates on my car. Truly a gem of a service advisor!
Arcely C.
4 out of 5
5/21/2025
Thank you Brandon for going above and beyond! You provided excellent service. Thank you for keeping me informed along the way and for making sure that my car troubles did not impact my ability to get to and from work. You rock! Thank you to the driver who drove me to my office! You provided a safe and friendly transportation! Thank you for the beach recommendations, I am looking forward to discovering the area. (I am sorry, I don’t think I caught your name) Nevertheless, you made the driver smooth and your professionalism is much appreciated!
Shelley M.
5 out of 5
5/21/2025
Everything explained and Nathaniel was very professional, Thank you!
Michael B.
5 out of 5
5/21/2025
Prompt and courteous,
Felipe G.
5 out of 5
5/21/2025
Great service.
Levan S.
5 out of 5
5/20/2025
Great experience as always
Natalia K.
4 out of 5
5/20/2025
I’m not satisfied, Norm Honda in Irvine excellent company, maybe I just got bad mechanic yesterday. Lou change and check out if I need something. Oil was changed but the cover part on the bottom of my car was not screwed back, just hanging.. one amortizator was leaking!!! That’s was easy to notice! Change that mechanic please
Sonesh M.
4 out of 5
5/20/2025
The service past 3yrs been great! Main reason is knowing that Brandon Son, will be there to assist, take care of us and always with a positive/helpful manner. Thanks Brandon once again! Sonesh

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