I like the mechanics attitude he did an amazing job working on my car and he is cool and Kenya is great too!
Michael was very helpful. He did a great job explaining the problem I was having with my car.
Matt is always so helpful and always asking if I had any questions or concerns
Great, efficient, honest work being done at this establishment. A returning customer has been gained. Thank you guys
Kenya was very professional, friendly, and seemed very dedicated. She was a delight to work with.
El trato y el servicio fue de primera ya q en todo momento se nos informó acerca del auto y los tiempos q se requiere
Muchas gracias por todo en especial a la Srita Teresa q nos explicó y atendió de una manera eficaz y precisa
The service that Teresa gave me was excellent
Oscar was very friendly and professional he said the car would be ready in an hour and it was
Very satisfied with the service
Saib is the best!!! He's the reason I come back to Freeway Honda for my service.
Kenya possesses excellent customer service and communication skills - applied service discount automatically - I didn’t have to ask. Explained service report and issues clearly. Thank you Kenya
Matt was super professional and efficient.
Oscar provided honest and accurate time frame for the service to be completed. In addition he updated and enabled my account to receive text messages regarding completion of the service.
My visit to the dealer was for an oil change, everything was fine up to that point. When I picked up my car, they brought it to me with a flat tire. When I looked at the screw, I saw that it was too far out. It was impossible that I hadn't noticed. I used the freeway to get to the dealership. The strange thing was that when I was waiting for them to deliver the car, there were some people ahead of me and they also brought them their car with a screw. And the screw was also too far out. The people said they would be better off patching it somewhere else. They asked me if I knew of a place. If I had grabbed the screw on the street or on the freeway, the screw would have been right in, you could see it sticking out. This was the last time I'm going to spend money there with you guys. I don't plan on going back. I even had an appointment with the sales department because my lease ends soon and I was thinking of leasing another Honda, but after this, I'm thinking of going somewhere else. Please don't contact me because I don't plan on ever working with you guys.
Kenya was courteous and efficient.
The entire process was very well organized.
Always great service with Oscar !
Teresa was wonderful, I have traveled the country for BMW, MINI, and Land Rover as a dealer trainer.
Teresa was friendly and professional, I am thrilled that my daughter now has an honest and caring service advisor to help her with her car.
Oscar is very helpful and professional as well,
You have a great team. I worked as an advisor for Norm Reeves Honda in HB, still have connections there but thanks to the quality of service we have received from Teresa and Oscar, we are now a Freeway Honda family.
Thank you for the great service,
Cam Newman
Hector was very professional and communicated throughout the process and was very helpful in answering all my questions regarding my car. He delivered excellent customer service. Hector is an asset to your team!
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