Oscar was super kind and understanding of the repeated issue of the speakers popping and cracking. He did everything to make this the smoothest service as possible. Oscar is a great asset to the service department at Freeway Honda!
Jaime Allen, Service Operations Manager, was the star. He helped me a week earlier and helped me again when I called today to schedule the repair. <2 hours later the repair was complete. I called Honda about my problem. Still waiting for that to resolve. My service writer was great too.
Hector explained to us with details of the services required and needed.
Oscar was great at keeping us updated and explaining the process of fixing my car to us. He was very accommodating and patient.
I have paid $92.10 for A1/B1 Basic Service (Invoice #: C07091), which should include tire rotation. Having previously been cheated by another Honda Dealer in the area, I had marked my tires before the service to see whether the Freeway Honda technicians are honest. Guess what?! The tires were not rotated, although I have been re-assured by the Service Adviser Erick in opposite. Now, I have legit reason to suspect that the other services/replacements were not done either. If no resolution is found, I will leave negative comments on yelp.com and notify BBB. Thanks.
Michael Miranda was very polite and helpful and explained everything I needed to get done for my mini van! A very pleasant experience and he did not make me feel bad for just showing up without an appt!
Service was fine. Thank you.
Exceptional customer service! Dealer goes above and beyond for their customers! Kenia was very nice and helpful like always!
I got to freeway Honda this morning at 7am. I didn’t have to wait long at all.
Matthew was very friendly and accommodating when he met me at my vehicle.
My car was done within 45 minutes. Matthew explained the service that was done to my vehicle he thanked me and I left.
Hector is a god send. He is incredible. Extremely satisfied with his efforts. Invaluable!!
I am very satisfied with the service, everyone is always very friendly and today, as on other occasions, I work with Hector Gonzales, as always, his customer service is excellent
Very professional. Took good care of me.
I have received a great service from Erik. Thank you very much.
Quick and simple process. Very responsive
Customer service was very good ????
Great service all around!
Shuttle driver Daniel was awesome to talk to.
Always courteous and willing to answer all my questions and explaining what they have done and what needs to be done
Very good service and polite to the customers, thanks
Great Service as always. Will continue to service my vehicle at honda
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