I was greeted with a courteous smile and all my needs were thoroughly explained and attended to in a ver satisfactory manner. I was informed in every steps of the way and the entire process was seamless. Oscar comes highly recommended for his zeal and capacity to get the job done. It a great pleasure visiting Freeway Honda. Could not have been such with people like Oscar and his colleagues' kind care to customers.
Jeff Sabraw has been my service advisor that I request by name for the last few years. He explains everything in detail and never tries to upsell a service. He's a consummate professional and an asset to the Freeway Honda service team.
Good attention and fast help and service.
The hood was not latched securely. It could have popped up and cause serious injuries and damages to my family. The carelessness could have been the detrimental to me and my family. The service
rep lied several times to me regarding providing me with a loaner call and wasted my time. I had to go back at the end of the day to get a loaner that should have been given to me. Also he lied that there was a car wash facility at the location. However all my previous services it was always washed.
Saib was amazing!
Thank you!
Said Gonzalez me contesto específicamente claro y me mostró la parte de mi odyssey que estaba mal
“ Gracias “
Hector was very helpful and knowledgeable.
Excellent work finish tire replacement on time ???? great service thanks
Matt did a great job in taking care of me
Erik was fine. But I thing the tech overdiagnosesed what was wrong with my car and tried to sell as much service as he could. This is one thing I hate about bringing my car to dealerships and not a way to build trust with a client. I am well aware this starts with management at the top. Also, I picked up my car this morning and had to wait over 20 minutes for someone to bring it out. I had to call the cashier twice to see where it was.
Excellent service from A-to-Z thank you Hector and staff for a great experience
Keep up the great work, Oscar!
Very pleased by everyone who helped me with my 2014 Honda Accord, great TeamWork and excellent service!
Oscar had excellent customer services. Thanks for his help it made my choice to better my car easy.
I will come back to Honda for Oscar wonderful customer services ??
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