Service Center

Real Reviews From Verified Customers

Alexis G.
5 out of 5
6/25/2023
good
Hasnain M.
5 out of 5
6/25/2023
Jeffrey Sabraw provides exceptional customer service and support.
Joe S.
5 out of 5
6/25/2023
Erick was honest and helpful.
Dyan H.
4 out of 5
6/25/2023
I have been working with Saib for many years. He is trustworthy, and always willing to assist me with my car's needs!
Todd D.
4 out of 5
6/24/2023
Oscar was fantastic! He went above and beyond what I expected in terms of customer service. I was driving through on my way back to Sacramento and had issues with my alternator, battery, and spool valve. He worked me into the existing service schedule and, although some parts needed to be ordered, he was able to get my car’s needed service completed the next day. He communicated every step of the way and answered all of my questions. The mechanic, although I don’t know his name, was also amazing. He walked me through what was going on and showed me the engine parts that were causing the problem. He let me test drive the car with him once all the work was done. I cannot sufficiently convey the degree to which I was impressed by your service team. They were/are absolutely amazing. I have shared my very positive experience with many co-workers (at SchoolsFirst Credit Union across the freeway from you). One had a previous bad experience at your service department and hadn’t gone back since. She said that based on my experience, she will give you guys another chance. Good service is obviously a hallmark of your entire dealership, because even while I was waiting on a shaded bench over in the new car sales area, one of your salesmen stopped to chat and offered me some water while I waited. My overall experience with Freeway Honda will never be forgotten. You are all amazing.
Janet L.
5 out of 5
6/24/2023
Good ????
Cristina H.
5 out of 5
6/24/2023
Kenya was absolutely amazing! She took care of me throughout the entire experience. She has outstanding customer service and attention to detail. I never leave reviews but I was really impressed with her spectacular customer service. She def deserves a pay raise!! I will return again because of how awesome she made my experience.
David M.
4 out of 5
6/24/2023
I thought Oscar was great
Hiriam D.
5 out of 5
6/24/2023
Fantastic
Todd M.
5 out of 5
6/24/2023
Saib and the team took care of us last minute and really helped us out! Amazing team!!
Mario M.
4 out of 5
6/24/2023
The oil service and the rest was very good
Julio M.
3 out of 5
6/24/2023
They stand behind their warranty. They help me with my vehicle all the way. Fix my ruining light, they inspected the vehicle and told me what it needed be done next time I bring it in.
John A.
5 out of 5
6/24/2023
Thank you I am very happy and will tell others to go to you for services
Jennifer A.
5 out of 5
6/24/2023
Great service as always. Hector was great ????
Teresa P.
5 out of 5
6/24/2023
I’m very grateful to Oscar and the mechanic who takes care of my car. The whole team make a great job. Thank you Freeway Honda team!
Sowa, David.
5 out of 5
6/23/2023
Mr Miranda was very professional and accommodating during my service visit.
Paul C.
5 out of 5
6/23/2023
Matt is the man he went above and beyond. I can't imagine a more personable experience with another human. I almost feel like we are one person sharing2 bodies.
Frank V.
4 out of 5
6/23/2023
Oscar is great.
Cido D.
5 out of 5
6/23/2023
Great service provided by Hector , I am really happy the way he handles the customer service
Cesar N.
5 out of 5
6/23/2023
Excellent service from Jose

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