Satisfied customer! Professional service at its finest
Friendly service and on time
I scheduled an appointment for an oil change at 11:15am and waited two and a half hours for an oil change. When I asked and checked on my car to see if it was ready they hadn’t even started to work on it yet. So I had to wait another 30 minutes for them to do it. I was very disappointed.
Super exemplary service! Thank you!
I always feel so welcomed and well taken care of here with you guys at Honda. Adrian was very kind to check my tire to double check there wasn’t anything in there, since that was the reason for my visit. & then Saib was very friendly like always! Gave me an explanation on everything! Thank you guys
Oscar set my expectations from the start and kept me informed during my service. Great experience.
Oscar could not have been more perfect. Great customer service! Also he introduced me to the mechanic, Tim, who was the same way. He showed pride in his work and saw I had been waiting for my car out front and said, "I will go get your car." These guys deserve a raise!
Love working with Matt, very knowledgeable and friendly, truly provides a Great customer service.
She’s always extremely nice amd professional
Working with Erick is great! He is prompt, polite, professional and a pleasure to speak with.
Teresa was very friendly, professional, and communicative about my car. I felt like I was in very capable hands!
The car smelled really bad like wet rags. They gave me the car with almost no gas and no explanation as to why nor was anyone willing to provide a resolution. By the time I left the parking lot the gauge said zero miles for the range. I was told I’d get a CRV loaner car but instead got a dirty HRV. Brand new Pilot Trailsport with less than 4000 miles on it and it spends 10 days in the shop while I’m paying good money. This is complete BS. Piss poor customer service. I will be filing formal complaints.
She explained very satisfCtorily all that was needed on my car.
Very helpful and excellent service.
Quick drop off and text communication with updates was great.
Oscar’s the best. Caring about his customers, attentive, realistic, and is one of the reasons why I keep returning to Freeway instead of others. He deserves a raise
It was determined that my car issue was due to a leaky battery. Within an hour, Oscar had my car checked and battery installed. I appreciate the quick attention regarding my dilemma.
Great service and workers.
H s
Saib was very nice and clear on explaining all my needs.
Thank you Saib.
Social