Entire process was smooth and customer service was great! Got in and out quicker than expected.
Very good customer service, was very pleased!
Kenya kept me completely informed every step of the way of getting our windshield replaced on our 2024 Honda Pilot. Even though the windshield was on backorder, she made sure to update us.
Once the windshield was received at the dealer, she contacted me and made it easy for me to pick a day that worked best for us to bring the car in.
And best of all, she got the car in and back to me within the same day ensuring quality workmanship was done. Thank you Kenya.
Matthew was great and provided very easy service. The plan was clearly communicated, the timing estimate was provided and delivered on, the explanation of service and findings after was easy to understand.
My only complaint:
Charges are unreasonably high for a job that is not a complicated of a job.
Appreciate the support and true feedback by Matthew today for my car requirement and repair needs.
Thanks Again!
Looks like the service advisor didn’t know that I have an appointment and doesn’t know what services I came for.
Michael was great and very communicative about status of my car
I continue to bring my Honda vehicles to you for a reason, though there’s another Honda dealership closer to my home!! Great job! Thank you.
Kenya was very nice and professional.
I appreciate his help and being quick to answer questions
Michael provided me one of the best customer service experiences that I have ever had at a dealership service department.
He is a huge asset to the Service department at Freeway Honda.
He should be nominated for employee of the month.
Michael provided constant updates on the status of the repairs. He even stayed back after 5pm to take care of the delivery of the car. Truly appreciated
Muy buen servicio de Kenya
Staff was polite, curious, and delivered my vehicle on schedule. Overall the service was will above average.
Team has greta staff and knowledge employees!
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