Job well done
Thanks to you Matthew for all the help
Appreciate you ????
Thank you to Mrs. Hillstead for her excellent customer service. She was amazing and very patient given the circumstances. She did everything in her power to get my car serviced as quickly as possible. I truly appreciate her hard work and dedication.
She had excellent customer service & seemed knowledeable and helpful.
Good customer service. Got my vehicle fixed under extended warranty! Job only took 4hrs for an a/c concern!
I would like to highly commend Oscar for providing a truly exceptional service experience. From the start, he demonstrated a high level of integrity by honoring the exact price we had initially agreed upon, which I greatly appreciated. Throughout the day, he went above and beyond by providing consistent live updates, ensuring I was never left wondering about the status of my vehicle. His proactive communication and commitment to the quoted price made the entire process seamless and stress-free.
Unfortunately, the shuttle service did not meet this same standard. I found the driver’s operating style quite unsettling; it was erratic enough that I noticed other passengers appearing visibly uneasy and tense. While Oscar’s service was top-tier, the shuttle experience was a significant drawback to the visit.
Matt was accommodating, friendly and professional. He had to order a part to complete the service which will hopefully be completed tomorrow.
Oscar is always a gentleman & so helpful. Thank you
Always great service with Oscar !
Una excelente persona en atender a sus clientes 100 % satisfecha con su trabajo
Adrian listened closely to the problem and helped identify a solution.
Matthew doing very good as a service provider. His care for customer is excellent.
Oscar is the best and I he has been my service advisor for the last 7 years.
Hello Honda, my service advisor Kenya Adame was absolutely fantastic! Throughly professional and efficient, she kept me updated regarding the service status and completed it in timely manner. Thank you, Kenya! Kenya also serviced my car previously and was great then too!
Teresa was amazing when delivering my multi check inspection report. She went through the report very thoroughly and very detailed. Every time I come to Freeway Honda, I will be looking forward to be helped by Teresa. She is very helpful, thoughtful and has great costumer service. Definitely an 100/10 service from Teresa.
Matt was so wonderful with all his help. I feel very safe to drive the car. Thank you! ????
Experience was quick and very straight forward. Thank you Honda team.
Really good, conveniently located where the 5 and 55 meet!
EXCELLENT ☆☆☆☆☆
We found some spilled oil on the cars front undercarriage that should have been cleaned by the technician. We cleaned it and will continue to check for any oil leaks. Please note that Freeway Honda is the only dealership that has performed maintenance on this vehicle, ever. We purchased the vehicle from Freeway Honda.
Michael Miranda was awesome, he’s very friendly and helpful i appreciate this guy.,thank you..
two attempts to explain were not teansmitted when i pressed submit
even your feedback app doesnt work well.
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