Service Center

Real Reviews From Verified Customers

Raymond P.
5 out of 5
9/7/2024
The best customer service, very professional and trustworthy. Always please with the workmanship as well. Thank you
Yolanda M.
5 out of 5
9/6/2024
Another great experience at your dealership. Thank you for having great team members!
Nicole D.
4 out of 5
9/6/2024
I felt everyone left & closed up before I got my car. Some of the people still working there were wondering why it took so long for me to get my car after I had paid.
Noe F.
5 out of 5
9/6/2024
Excellent Service Matt! Keep up the good work
Mario V.
5 out of 5
9/6/2024
None at this time
Jerald M.
5 out of 5
9/5/2024
Good service and very helpful!
Antonio R.
5 out of 5
9/5/2024
Very good service
Lori H.
1 out of 5
9/5/2024
I drove all the way home, making various stops, with my hood unlatched. Definitely an unsafe condition. I only realized it when my alarm wouldn’t turn on after returning home from going thru the car wash!! Please double check this sort of thing before returning a vehicle to its owner. Otherwise, I appreciated the ride to and from home while my car was being repaired.
Daniel/Leydi G.
5 out of 5
9/5/2024
Kenya was super nice and got everything I asked for fixed ! Thank you
Guadalupe V.
4 out of 5
9/5/2024
I love how professional and caring she is. She listens to all your concerns and tries her best to get you the proper service in a timely manner. Best Service representative I've worked with and will keep requesting her every time I need my car services
Qian Z.
3 out of 5
9/5/2024
Not bad
Hiriam D.
4 out of 5
9/5/2024
Once you found my van keys, everything is fantastic. Much thanks. See you all on my next service
Martha F.
4 out of 5
9/4/2024
Hector was great to deal with. Would like him again when I return for maintenance .
Ute H.
5 out of 5
9/4/2024
Always perfection and the best service advisors.
Crevier .
5 out of 5
9/4/2024
Great service from Freeway Honda. Thank you Matt Waddington!!
Sayra V.
5 out of 5
9/4/2024
Friendly staff and prompt service!
David Y.
1 out of 5
9/4/2024
Every time I have Oscar as the agent, he says the car needs many fixes which are not true and some are not really that significant. It cost me so much when I just come in for just a simple oil change. So for that reason I am not happy with Oscar. I rather have someone else. Next time I will not accept his service. Thanks David
Sandeep H.
5 out of 5
9/4/2024
None
Luis M.
4 out of 5
9/4/2024
Matthew was really helpful throughout the process and provided updates when my car would be ready. He also was able to help me get a loaner car so that I could be able to pick up my kids from school since my car was still not ready and still getting service.
Chaitanya T.
4 out of 5
9/3/2024
Oscar is always great! We come from cypress especially because of his service. I’ve been to few other service centers however I feel taken care every time I come to Santa Ana. I’m not sure of the reason but the repair that was done a year ago reoccurred again. Is this a service fault or just the faulty part itself, I can’t say. Regardless, I was notified of the issue and the issue was fixed on the same day. Thanks again!

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