Four hours wait was too long with an appointment. I didn't like how the service guy talked to me the long wait in my car. He seemed angry.
Siempre recibo un buen servicio y me atienden con mucha atención
Kenya was fantastic. Helpful in every aspect
He was very friendly and helpful
Oscar was great. Really personable and totally awesome.
Very kind and professional. I appreciate the service.
Geeod service and was completed in a timely manner.
Adrian was very helpful and efficient. He took care of all my car concerns. Thank you Adrian
Oscar was professional and provided great customer service.
Very considerate and helpful to make a courtesy vehicle available during the 4 day period while my car was under repair
Oscar was very friendly when he approached my car and made sure everything would be inspected. I got my car back within less than 2 hours which was pretty quick. This was my first time at this Honda and Miguel made my experience quick and easy. Thank you.
Oscar's customer friendly service and knowledge of his job was great .
I recommend you consider given him a pay increase
Thanks
Jamal
Excellent service. Staffs are polite and friendly.
I was pleasantly surprised to get an inspection done at the same time that the recalled fuel pump was replaced.
Mr. Moguel was very professional and kind. He greeted me with a smile and introduced himself. He took time to answer all my questions and concerns. He offered Honda’s recommendations for my car and all of Honda’s service deals and more. Thank you Oscar for assisting me today.
BG
Oscar listened to my concern and said the technician who did the work originally was available and would check the expected crossthreaded lug bolt. He reported progress and confirmed the cross thread and said it appears to be easily fixed. They were able to replace the lug bolt and lug nut!???? . Oscar said there is no charge which I was expecting but never told him I expected. He gave me concerned advice about a couple maintenance issues I should follow up on. Oscar ,and watching freeway Honda employees interact with customers let me appreciate that freeway Honda operates with integrity and holds the customer in high regard!
Sincerely, Dennis M
Very up to date with the fuel pump replacement , the other dealership told me it will be 2 to 10 months wait for the fuel pump, appreciate the prompt service , thanks
Erick was very nice and helpful!! I am satisfied with my car’s service:)
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