Kenya is always wonderful to deal with and this visit was no exception!! She’s friendly and helpful and is great about keeping me informed about how long things should take. Really exceptional service - 15 out of 10 at least!!!
This dealership is awesome! Customer service is great. Everyone is friendly.
Wanted to have someone follow up with me in regards to my car not being released after it's maintenance complete time . I was made to wait 5 hours to have my car released to me after service after I waited in the lobby and had no one notify until 40 min before closing . Had to make arrangements to have someone pick up my child because my car wasn't released. I was asked i f I received a txt which I didn't then was told it was set up for email. In which I was attentive to all emails and not 1 to confirm my car was ready . I took far less time to purchase the car then to complete my service. And they falsified the time my car service time was completed . I registered my car at 11: 38 am and the car plan stated it was completed at 12:45 . I took nearly 5 hours to be notify of my car only because they were about to close . At this point I holf honda liable of what happened to my car. Clearly it must have been missing since it wasn't released to me after the suppose time service stamp . It's upsetting that no one tried to reach at an appropriate time . Yet when I went to ask for the keys All the service member were on their phones and eating on their desks instead of properly attending to guest . How unprofessional on this establishment
completely satisfied with the service
BTW my name is Alberto.You guys exceeded my expectations.
Excellent communication from Matt
matt is the one serving my car for several years, his good work. friendly attitude and advice really helps
Easy, fast, and well done. Can’t ask for more
I want to say that Kenya she was a great person to help in my question that I had and solve my problems that I would also recommend this to other people! Service was amazing and a huge help! Thank you!
Muy profecionales y Amables y rapidos
Hector is very helpful. He is doing great job
Teresa was very detailed and very professional. She made the experience very easy and very smooth. Highest grade possible.
Took my car in for service Erick was very helpful and polite and kept me updated on my car, will definitely be returning soon!.
Kenya provided updates and informed me of the issues with my car and provided ways to fix the problems. She was professional and provided me with the estimate of the cost to repair my vehicle once the issues were found. She informed me when my car was ready and the time available for me to pick up my car.
Teresa:
Thank you so very much for your help, support and kindness
That was very kind of you.
Morris B
Too much time even with appointment. No update until asked for it. Too many unnecessary recommendations
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