Kenya is a rockstar service advisor!
Kenya was great, but I only completed 2 of the items on your recommended checklist. My other mechanic was able to do the other work for $500 less. Wish your pricing was more competitive and I wouldn't have to shop around.
Excellent. Service thank you
Erick has always been there when l have taken in my truck. You are lucky to have him as a team member. He takes the time to explain and always is very courteous. He makes your dealership shine! Thank you Erick again. Ⓜ️arilyn Houlette.
The wait time was too long even though I had an appointment on a Monday morning and I was told it shouldn’t take long. My “service advisor” didn’t even tell me that my car was ready, I had to go up to him and apparently my car was ready. He told me the paperwork needed to pay was at the cashier’s so I went to get it. I explained the situation to the cashier Nancy and she was unprofessional. The only helpful person there was the manager (I believe it was) who offered to arrange transportation as I was trying to get back to work. I had already wasted too much time by then.
Great service and excellent customer service, Oscar was so helpful.
Amazing, Luxury car experience for my regular every day CR-V!
Miscommunication. Did not specify the issue with my concern, told me one thing at the beginning of our consultation and told me another thing at the end of our consultation so me taking my car and dropping it off, was somewhat of a waste of time. I wanted to address all the issues but all the issues were not addressed
Oscar was very polite. I appreciate his great customer service, thanks Oscar.
Erick made sure he kept me posted on all the updates through out the day(s) definitely a super easy and smooth process with Erick. Wonderful experience.
Teresa gave the best customer service I’ve ever received in my life time. She was kind, professional, very friendly and went out of her way to help us in every way possible. She is a great asset to your company. I wish every customer service was like the one Teresa exemplified.
Thank you
He’s always excellent with customer service and making sure I’m scheduling in a timely manner. We trust Oscar and Honda. Thanks for making our appointment and pick up easy at sales!
Kenya is awesome. She has a great attitude, she’ll take the time to respond to my questions, and she provides quick explanations to me without talking down to me. I hope she has a long future at Honda.
Freeway Honda always did an outstanding job on my vehicle.
Buen servicio y muy ambles Alludan mucho y son muy atentos
Great service. Was helped quickly and efficiently.
Thanks!
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