He was knowledgeable and helpful in answering questions
Oscar was excellent as always. I would say for the most part service was good. I am disappointed that I have to take the time to come back because they left a bad tire on a rim when I had already requested it be removed
Car runs great and thank you for inspecting my car
I’ve been here a few times and the service has usually been great. That’s why I keep coming back.
But this last visit was disappointing. I asked for the missing windshield washer reservoir clip to be replaced and for the splash shield to be secured. I was told it would be handled, but the clip definitely wasn’t replaced (I checked), and I never got an update about the splash shield.
Also, during a previous visit I was told my throttle body needed cleaning, but this time no one followed up on it, which makes me question if it was even checked.
On top of that, I was supposed to get a complimentary ride home, but the person who checked me in never added me to the list, so I ended up waiting around for nothing.
I’m sharing this because I know your team is capable of great service, but this time things felt overlooked. I hope it was just an off day, because I’d like to keep coming here but I also want to feel confident that I’m being heard and taken care of.
All of the items that I came to the service center for were addressed and taken care of. Timeline was communicated clearly and shuttle service was provided. Thank you for a seamless experience!
Erick was awesome and he gave me a copy of what my car needs in the future. He is a very good service dealer.
Matthew was extremely helpful and knowledgeable with every question I threw at him lol great experience
Great service by Teresa! Definitely coming back to see her at my next visit. I have also left a Google review. Thank you!
I had very nice and professional service.
The service was great other than recommending a service that was obviously not needed due to the fact that it was performed less than a month ago.
Kenya provided excellent customer service. I appreciate the complimentary shuttle to and from work. Thank you!
Muy amable muchas gracias por la atención y el servicio.
Matt was super friendly and told me exactly what was being done and the estimated cost. I appreciated the transparency and the quick turnaround.
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